Md Rakib Hossain

Customer-focused and highly adaptable professional with extensive experience in retail operations, customer service, banking support, education and community volunteering. Proven ability to deliver excellent customer service, process transactions accurately, replenish stock, maintain organised retail environments and support daily business operations. Strong communication, teamwork and problem-solving skills developed through customer-facing roles in retail, banking and education.

Recognised for reliability, professionalism and a positive attitude. Currently pursuing an MA TESOL at Nottingham Trent University.

Warehouse Operative/ Order Picker - Schoolblazer- via The Best Connection - Nottingham, NG17 1BX

(2026-08 - 2026-09)

• Picked customer orders accurately using a handheld scanner, following picking instructions and warehouse procedures.
• Used handheld scanning equipment to locate, scan and pick products efficiently.
• Checked picked items carefully to maintain accuracy and reduce picking errors.
• Worked effectively in a fast-paced warehouse environment while maintaining productivity and attention to detail
• Followed health & safety procedures and maintained a clean and organised working area.
• Worked as part of a team to complete daily warehouse and order fulfilment requirements.
• Demonstrated reliability, punctuality and flexibility when working to operational requirements.

English Teacher - Noakhali Ideal School - Bangladesh

(2025-01 - 2026-07)

• Delivered engaging English lessons to students in a supportive learning environment.
• Built positive relationships with students, parents and colleagues through effective communication.
• Planned lessons, managed classroom activities and maintained accurate records.
• Demonstrated excellent organisation, patience and time-management skills while balancing multiple responsibilities.

Retail & Customer Service Assistant - Family Grocery & Variety Shop - Bangladesh

• Delivered friendly and professional customer service within a busy family-run business.
• Assisted customers with product enquiries, recommendations and purchasing decisions.
• Processed cash transactions accurately while maintaining attention to detail.
• Replenished shelves and maintained attractive, well-organised product displays.
• Assisted with stock receiving, inventory organisation and product availability.
• Maintained high standards of cleanliness, safety and presentation throughout the store.
• Supported smooth day-to-day operations by undertaking a variety of retail tasks.
• Built positive customer relationships through a helpful and approachable manner.

Masters of Arts - TESOL (Teaching English to Speakers of Other Languages) - Nottingham Trent University

Bachelor of Arts (Honours) - English - National University