Mea Jarvis

I am a target-driven individual with a strong focus on achieving excellence in professional settings. I am highly motivated and resilient, I have a proven ability to perform well under pressure, demonstrating strong organizational and problem-solving skills throughout my previous roles. I excel in effective communication and consistently encourage teamwork to achieve goals in dynamic work environments.

Retail assistant - The Range - Birmingham, West Midlands

• Create a welcoming environment by greeting customers
• Provided helpful and attentive sales support to generate positive customer feedback.
• Process cash and card payments during busy shopping periods to minimize customer waiting times.
• Address and resolve complex customer complaints in calm, efficient and friendly manner.
• Liaise with customers to determine needs, provide recommendations and upsell services.
• Efficiently complete shop floor duties autonomously and in team setting.
• Promptly and proactively replenish stock to improve product accessibility.
• Maintain, clean, presentable product displays by conducting routine visual merchandising tasks and deep cleans.

Retail assistant - Home bargains - Ventura retail park, Tamworth

• Deliver excellent customer service by assisting shoppers, handling queries, and ensuring a positive shopping experience.
• Operate tills efficiently, handling cash, card, and refund transactions with accuracy.
• Replenish stock on shelves and maintained store presentation to company standards.
• Support warehouse and stockroom operations, including receiving and unpacking deliveries.
• Work effectively as part of a team to meet daily sales and operational targets.
• Follow health, safety, and hygiene procedures to ensure a safe shopping environment.
• Adapted to fast-paced retail demands while maintaining attention to detail and efficiency.

Retail assistant - Footasylum - Birmingham, fort shopping park

• Manage and create merchandise stands through product knowledge
• Receive and put out delivery
• Provide a high levels of customer service
• Process click and collect orders and process returns
• Maintain shop organization by ensuring a clean and safe environment, pricing stock
• Replenished stock and Organize brands sections

Waitress (Volunteer) - Restaurant

I volunteered at a restaurant as a waitress to gain knowledge in the hospitality sector in which I developed many skills; communication, fast pace working, following strict health's and safety procedures, kitchen duties and welcoming and supporting customers and many more.

GCSEs - Health and social care & childcare level 1 - Sutton Coldfield college (2017-09 - 2018-05)

Diploma - Teaching Assistant Level 1, 2 & 3 + Early Years, SEN, Primary Teaching & Child Care level 5 - Online college