Meena Khan

I'm a highly organised and detail-oriented professional with over 20 years of experience in administrative operations, extensive customer support and an additional 12 years in asset safety inspection. This was for planned, reactive and emergency maintenance. Adept at scheduling team works, process optimisation and leading a team. I thrive on building lasting relationships and seek a role where I can utilise my organisational and people skills.

Billable Works Planning Officer at Council of Reserve Forces' & Cadets Assoc

• Weekly project planner to monitor and track project timelines, milestones throughout project life cycle. Works include building refurbishments, surveys, demolitions, new builds and various equipment installations.
• Extensive client, contractor and DIO (Defence Infrastructure Organisation) liaison.
• Operations Support / Coordinate and schedule projects for 13 RFCA's located throughout the UK, funded by Army, Royal Navy and Royal Air Force.
• Line management, 1:1s, appraisals and work allocation.
• Meet statutory deadlines; assess and resolve changing priorities.
• Develop and maintain honest and collaborative working relationships with all stakeholders, both internally and externally.

Team Support Manager & Asset Inspector at National Grid (2012-05 – 2013-10)

• Conduct visual safety inspections of substations, overhead electricity poles and building integrity within my geographical patch. Identify, report and document defects. Up to a thousand sites per annum for the Plant team.
• Act as the primary liaison for customer inquiries, contractors, and members of the public. Streetworks co-ordination.
• Managed scheduling and coordination of planned, day-to-day repairs, planned maintenance and emergency engineering network operations. Attended and documented meetings.
• Control room scheduler for emergency and weekly project tracking.

Business Support Manager at British Waterways (2005-05 – 2012-05)

• Led an operational business support team of 8, providing administrative and financial support to operations and senior manager. Attended and documented meetings.
• Scheduled reactive day-to-day repairs and maintenance works, processed purchase orders, invoices, accident reports, sales orders and plant maintenance orders.
• Downloaded and quality checked weekly canal inspection data.
• Liaison with private landowners and residents.
• Conducted administrative process reviews to enhance efficiency.
• Organised regional staff social events several times a year.

Administrative Team Leader at Temping (2003-03 – 2005-04)

I undertook a variety of temporary contracts for a 2 year period.

Project Assistant at United Nations High Commissioner for Refugees (1993-01 – 2003-01)

Provided administrative and financial support to Project Manager implementing an agricultural project designed to ensure self-sufficiency to a war torn village on the border of Croatia & Bosnia.

BSc (Hons) in English language – Aston University

BTEC in Precious Metals & Gemstones – School of Jewellery

BTEC in Art & Design – Solihull College A Level in English Language – South Birmingham College

NVQ in Business Administration – Central Training Group

GCSEs in English, Maths, Art, Office Studies, Biology, French – Moseley Secondary