Megan Bannister

Proactive Operations Administrator with 5+ years' experience running the day-to-day of busy, people-first organisations. Known for turning chaotic admin into smooth systems — from supplier negotiations and compliance audits to recruitment onboarding and board-level reporting. Adept with Xero, BrightHR and Planday, and trusted to handle confidential information, ensure regulatory compliance, and keep operations running without a hitch. Bilingual (English/Afrikaans) with conversational Dutch.

Accounts Payable Assistant at Office Angels (2026-07 – Present)

Accounts payable and receivable invoicing, bank reconciliations with multiple currencies, payment runs, VAT filing and manual journals at an international ATM management company.

Operations Administrator at Braeburn Care Home (2021-11 – 2026-06)

All-rounder operations lead for a private care home, owning front-of-house, HR administration, compliance and supplier relationships.

• Managed reception, diary scheduling and new-starter inductions, acting as the first point of contact for staff, residents and visiting stakeholders.
• Negotiated supplier and contractor terms using live tracking spreadsheets, securing better rates and driving ongoing cost efficiencies.
• Coordinated all building maintenance, repairs and contractor scheduling, minimising disruption to daily care operations.
• Sat on the Property Board committee — prepared agendas, took minutes and tracked actions through to completion.
• Ran end-to-end recruitment onboarding, drafting contracts and ensuring full compliance with legal and internal HR requirements.
• Led regulatory compliance activity including H&S audits, fire risk assessments and QCS standards; served as Fire Warden, First Aider and Mental Health First Aider.
• Maintained accurate, confidential filing and archiving systems, and administered Planday, Xero and BrightHR for management and finance functions.

Finance Assistant at ESS Recruitment Agency (2019-02 – 2021-04)

Combined payroll, finance and office management responsibilities across a multi-site recruitment business.

• Processed weekly, monthly, permanent and temporary payroll, ensuring accurate and timely payments across multiple locations and roles.
• Liaised with internal and external stakeholders on statutory payments, holiday entitlements, enhanced rates and staggered client invoicing.
• Owned end-to-end invoice processing, credit control and weekly bank reconciliations, consistently meeting reporting deadlines.
• Acted as first point of contact for payroll and finance queries, resolving issues efficiently while managing front-of-house duties.

Student Ambassador at Edinburgh Napier University (2015-04 – 2017-09)

• Held a position of trust managing university rooms and equipment, liaising directly with staff, students and the public.

Hospitality Roles (Management, Supervisory & Front-of-House) at Various venues, UK & International (1995 – Present)

Over 20 years of hospitality experience spanning management, supervisory, bartending and silver-service roles across venues worldwide.

• Built a reputation for staying motivated and positive under pressure, multi-tasking confidently both independently and as part of a team.

NPA Level 4 in Data Science in Business – Edinburgh College (2021)

BA (Hons) in Accounting – Edinburgh Napier University (2015 – 2017)

HND in Cost and Management Accounting – Edinburgh College (2013 – 2015)

Level 5 Certificate in Accounting – AAT (2012 – 2013)