Megan Weller

Having completed my degree in law and criminal justice with a first class, I have been working as a file handler in a personal injury law firm. I love the aspect of helping people which comes with my role, however I feel that with my skill set and knowledge of the criminal justice system, I could be doing more.

Fee Earner/Legal Assistant, 09/2023 to present

Slater and Gordon Solicitors

• Following the completion of my degree, I was promoted to a legal assistant position in the firm. This role is working on the trade union personal injury team and involves liaising with courts, medical agencies, solicitors and clients. I do a wide variety of tasks as needed by my team and am frequently asked to undertake training to learn to take on additional work.
• After approximately a month in this position I was asked to take on my caseload, I believe this additional responsibility after a short time demonstrates my competency and drive to succeed. • Both of these roles are heavily centred around an ability to manage my own time and workload, I have become adept at organising and prioritising and am always on top of my workload.

Customer Acceptance Adviser, 06/2021 to 09/2023

Slater and Gordon Solicitors

• I began my time at this fim as part of the Personal Injury customer onboarding team.
• This role involves assessing client's claims, making a decision on providing legal representation and taking clients through the retainer process.
• The key areas I have become experienced in are RTA's, public and employers' liability and clinical negligence.

The Very Group

• I completed training in the contact centre before moving to work from home.
• As my position was specifically dealing with clients in financial difficulty, I was able to develop my empathy and de-escalation skills.

RSA Insurance

• At RSA I thrived as an underwriter and customer service agent, my highly organised approach to the role alongside my ability to build rapport with customers meant I quickly became an important part of the team.

Cafeteria D'Antonio

• I waitressed in a small coffee shop in the Met quarter for several months, I completed coffee training again and refreshed my previous waitressing skills.

Saga Insurance Ltd

• During my time at Saga, I gained valuable communication skills as well as valuable experience in a statistics-targeted company.
• I progressed well in this role, moving up after just three months on the phones.
• I feel that through interacting with the public on the phone I became adept at identifying the different personality styles of each customer enabling me to assess their particular characteristics and tailor sales techniques to their needs.
• This invaluable skill gives me particular strength in handling objections and liaising with customers on a personal basis. Fee Earner/Legal Assistant, 09/2023 to present

• Following the completion of my degree, I was promoted to a legal assistant position in the firm. This role is working on the trade union personal injury team and involves liaising with courts, medical agencies, solicitors and clients. I do a wide variety of tasks as needed by my team and am frequently asked to undertake training to learn to take on additional work.
• After approximately a month in this position I was asked to take on my caseload, I believe this additional responsibility after a short time demonstrates my competency and drive to succeed. • Both of these roles are heavily centred around an ability to manage my own time and workload, I have become adept at organising and prioritising and am always on top of my workload.

Customer Acceptance Adviser, 06/2021 to 09/2023

Slater and Gordon Solicitors

• I began my time at this fim as part of the Personal Injury customer onboarding team.
• This role involves assessing client's claims, making a decision on providing legal representation and taking clients through the retainer process.
• The key areas I have become experienced in are RTA's, public and employers' liability and clinical negligence.

The Very Group

• I completed training in the contact centre before moving to work from home.
• As my position was specifically dealing with clients in financial difficulty, I was able to develop my empathy and de-escalation skills.

RSA Insurance

• At RSA I thrived as an underwriter and customer service agent, my highly organised approach to the role alongside my ability to build rapport with customers meant I quickly became an important part of the team.

Cafeteria D'Antonio

• I waitressed in a small coffee shop in the Met quarter for several months, I completed coffee training again and refreshed my previous waitressing skills.

Saga Insurance Ltd

• During my time at Saga, I gained valuable communication skills as well as valuable experience in a statistics-targeted company.
• I progressed well in this role, moving up after just three months on the phones.
• I feel that through interacting with the public on the phone I became adept at identifying the different personality styles of each customer enabling me to assess their particular characteristics and tailor sales techniques to their needs.
• This invaluable skill gives me particular strength in handling objections and liaising with customers on a personal basis.

Degree : LLB Law and Criminal Justice

Liverpool John Moores University: First Class

A-Levels : Chemistry, History, Textiles and Biology

Lewes Sussex Coast College

GCSES

Claverham Community College: 4 A*, 6 A, 1 B, 1 C. Including Maths (A* ), English Literature and English Language (A, A).