Recruitment Team Leader (Remote) at Banks Morgan (2026-01 – Present)
- Lead and mentor a remote team of recruiters and resource specialists, driving delivery against corporate KPIs and hiring SLAs.
- Oversee strategic remote sourcing initiatives, pipeline management, and candidate experience metrics for key accounts.
- Implement standardized digital tracking toolsets and performance metrics to maximize virtual team productivity.
- Collaborate closely with corporate stakeholders to align recruitment capacities with evolving business forecasts.
Team Manager – Recruitment and Resources at DHL (2025-11 – 2026-01)
- Spearheaded end-to-end recruitment processes, including strategic workforce planning, candidate sourcing, selection, and onboarding.
- Conducted competency-based interviews to evaluate candidate compatibility against technical and cultural role-specific frameworks.
- Partnered directly with HR and department heads to fill critical vacancies efficiently while safeguarding candidate experience.
- Promoted inclusive hiring structures and implemented operational workflows to actively support diversity initiatives.
Recruitment Coordinator – Inbound Admin at DHL (2024-02 – 2025-11)
- Leveraged executive databases and modern headhunting techniques to map, engage, and secure passive talent segments.
- Managed full compliance documentation, application processing, reference verification, and rigorous candidate shortlisting.
- Directed multi-stage interview coordination, comprehensive candidate briefings, and final salary negotiations.
- Audited recruitment procedures and client feedback mechanisms to introduce continuous service optimization loops.
Reach and Counterbalance Operative at DHL (Morrisons) (2023-02 – 2024-02)
- Managed inbound and outbound warehouse logistics, safely executing transport and storage of heavy materials using reach/counterbalance machinery.
- Maintained absolute inventory integrity across dedicated putaway operations and dynamic stock replenishment schedules.
Warehouse Dispatch Operative (LLOP & FLT) at GXO Logistics (Sainsbury's) (2022-10 – 2023-01)
- Optimized floor space and structured heavy inventory segments manually and via mechanical handling equipment.
- Validated high-volume shipping manifests and created accurate dispatch tracking documentation to eliminate systemic errors.
Warehouse Operative at Pets at Home (2022-08 – 2022-09)
- Utilized modern barcode scanning configurations and warehouse information systems to process and pick orders.
Dispatch Operative at GXO Logistics (2021-11 – 2022-08)
- Executed localized inventory sorting, transport prep, and manual dispatch workflows to maintain strict distribution tempos.
Collection Executive at Tata Motors (2017-03 – 2018-08)
- Managed field relations and direct customer resolutions to consistently deliver an exceptional 90-95% monthly collection target.
Administrator at OM Enterprise (2014-01 – 2017-02)
- Organized administrative frameworks, prepared corporate correspondence, managed files, and processed contractor financial records.
Customer Service Executive at Air India (2013-01 – 2013-12)
- Directed ramp flight logistics, structuring strict operational windows across luggage systems, safety checks, and fueling.
Team Leader at Reliance Infocom (2009-06 – 2013-03)
- Supervised performance across a city cluster zone, tracking metrics and producing analytical MIS reports for executive review.
Ramp Supervisor at Finnair (2008-10 – 2009-04)
- Coordinated a 35-person ramp operations team to meet time-critical arrivals, managing fueling, cargo loading, and pilot handoffs.
Customer Service Executive at Air India (2007-09 – 2008-09)
- Managed time-restricted security checkpoints, international customs processing, and busy terminal boarding zones.
Housekeeping Manager at Hotel Maruti (2006-03 – 2007-08)
- Audited service standards and supervised site housekeeping operations to preserve customer experience benchmarks.
