Mel Moyo

I am a determined and creative person with beneficial communications skills needed for any environment. organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am a good listener and learner, able to communicate well with a group and on an individual level and due to my willingness to take on added responsibilities, I am able to motivate and direct my talents and skills to meet team goals and objectives. I believe working in the retail sector throughout has opened my eyes to prioritising the needs of customers and clients, taking on their feedback to generate the best outcome while also giving great customer service to ensure sales are met to the highest standard, this is where one of my greatest skills negotiation are embedded within my practice to ensure success in everything I put my mind towards.

In-Person Real Estate Work Experience at British Land (2023-04 – 2023-04)

Provided me with first-hand experience in the investment property industry where I appreciated the skills of assets management and the process of property development for projects such as campuses and retail parks.

• Explored British Land's mixed-use campuses and learnt how each site operates to achieve their sustainability goals and community strategies
• Devcloned my collaboration skills by working in a team to deliver a project plan for a new asset where I was able to bring together everything I had learnt during my time at British Land

Pathway to Property at University of Reading (2023-07 – 2023-07)

Had a week long property programme which further developed my understanding about the planning process. During this week, it emphasised the need for teamwork within property development and the different departments involved with approving the construction of a property Looking at the strengths and limitations it may cause the community, the business and the council.

• My communication skills were showcased in a group presentation that was presented to a wide audience of professional individuals in real estate and other opposing teams addressing why our planning should be approved which heightened my passion for property.

retail sales assistant at New look (2022 – 2022)

Throughout the last few years I have dedicated myself to understanding the aspects of how retail operates. Learning the importance of greeting customers and demonstrating excellent customer service skills within my tone and body language. Shilter to the everyday market I help customers select products, answers questions and shares product knowledge while pushing them to buy the product the desire.

I use great negotiation skills to do so with customers and push them to buy products when on deals so I can push my up selling record. I deal with difficult customers in a calm manner and follow the process purchases and returns adapting quick to changes and having an open mind working well with colleges and individuals for long hours of the day.

SECONDARY SCHOOL – St Bernard's high school (2017-01 – 2022-06)

SIXTH FORM – Shoeburyness high school (2022-01 – 2024-12)