Melanie Newman
Administrator with Sales Ledger, Purchase Ledger, Invoicing and General Administration expertise
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About
I am a committed Administrator with a wide range of skills and experience including Sales Ledger, Purchase Ledger, Invoicing, General Administration, Data Entry, typing and front of house reception. I am adaptable and flexible to learning new skills, procedures and operating systems. I welcome the opportunity to utilise and expand my skills and knowledge.
Experience
Sales Ledger Assistant - Engie Power – Contract
(2025-04 - 2026-06)
- Allocating cash against invoices.
- Refunds.
- Balance Transfer.
- Direct Debit uploads.
- Reconciling Worldpay.
Finance Assistant - Leeds City Credit Union
(2022-08 - 2025-04)
- All general administration and reception.
- Purchase Ledger.
- Payrolls.
- Allocating Member Credits/Payments.
- Bank Reconciliations.
- Sending Faster Payments and Standing Orders out of memberships.
- Debt Write offs.
- Allocating member loans. Update SalesForce.
- Setting up Standing Orders and Direct Debits.
- Scanning member documents onto File Director.
- Training New Staff members.
Pensions Assistant - The Pensions Trust (TPT)
(2022-01 - 2022-08)
- All general administration.
- Case Work – Estimate Projections, Retirement Final Figures, Enrolments, Leavers, New Benefit Structure changes, Benefit Statements and Trivial Commutations.
- Tasks for SHPS, CARE and Final Salary schemes.
- Run Salary check exporting from PSP to excel.
- Sorting incoming mail and scanning onto the system.
- Printing of paperwork and sending out to member or Employer.
- Updating member details, Nominees, Address, Name changes and date of marriage.
Billing Assistant - Callcredit Limited
(2014-01 - 2022-01)
- All general administration.
- Invoicing – Manual Invoices, automated invoices, raise credits and Job Costing.
- Invoicing for - Process Benchmarking, Public Sector, Decision Metrics, Consumer (Noddle), Callcredit Lead Generation, Latitude, Improve My Data, Data Solutions, Marketing and Callcredit Limited.
- Run Completed contracts report, ensure all contracts printed and distributed to the correct department. Run v-look up to reference against previous report.
- Locating a valid customer code or setting up a new code on Cora to ensure customers are invoiced correctly.
- Contract set up on billing system, new and renewed customers. Thoroughly check all relevant paperwork is on the system and is correct.
- Requesting terminations or re-enabling of contracts when required.
- Run Error report to identify any issues with contract set ups and resolve.
- Run Cube report to identify number of searches done on a contract.
- Accurately adjust customer address, email and contact details when required.
- Resolving customer and sales person queries.
- Testing systems.
- Training and supervising.
Senior Administrator - Barclays
(2013-09 - 2014-01)
- All general administration.
Sales Ledger Administrator - ADT Fire & Security
(2007-08 - 2013-09)
- Invoicing – Manual Invoices, call out dockets, release schedules and raise credits.
- Up to 200+ invoices per week.
- Looking after billing for 8 branches.
- Weekly reports to chase purchase orders. Methodically chase using email, telephone and letter.
- Run v-look up to reference against previous report.
- Daily reports to close out open jobs.
- Thoroughly check all relevant paperwork is on the system and is correct to close out branch and residential jobs.
- Weekly report to identify any issues on client accounts. Investigate in depth the reason for a client account been over paid or under paid. Resolve any issues.
- Ensure alterations to Maintenance and Line Charge costs are worked out correctly. Cancelling costs that don't apply.
- Log incoming handovers on a spreadsheet. Showing initiative to implement new logging sheets.
- Collate customer specific paperwork.
- Send out customer invoices.
- Open and distribute incoming post.
- All post room duties.
- Training and supervising.
- Co-operate and interact with a diverse range of people.
- Reception duties.
- Scanning paperwork onto preview.
- Maintain and implement archiving systems.
- Job costing.
Data Entry - Drainsaid
(2007-07 - 2007-08)
- High volume data input.
Originations Administration - Barclays (Document Management Centre)
(2006-04 - 2007-07)
Junior Administrator - Towry Law Financial Services
(2002-10 - 2006-04)
Education
Diploma - Personal Bookkeeping and Accounting - Upskillist (2026-01 - 2026-12)
Diploma - Dog Care, Nutrition and Grooming - Upskillist (2026-01 - 2026-12)
NVQ Administration 1 & 2 - Administration (1999-01 - 2001-12)
RSA CLAIT
RSA Audio Transcription 1/2
RSA Text Processing 1/1 & 2/1
RSA Word Processing 1/2 & 2/2
GCSE - Mathematics (1998-01 - 1999-12)
GCSE - English Language (1998-01 - 1999-12)
GCSE - Key Skills Communication (1998-01 - 1999-12)
GCSE - English Literature (1993-01 - 1998-12)
GCSE - Geography (1993-01 - 1998-12)
