Melanie Newman

I am a committed Administrator with a wide range of skills and experience including Sales Ledger, Purchase Ledger, Invoicing, General Administration, Data Entry, typing and front of house reception. I am adaptable and flexible to learning new skills, procedures and operating systems. I welcome the opportunity to utilise and expand my skills and knowledge.

Sales Ledger Assistant - Engie Power – Contract

(2025-04 - 2026-06)

• Allocating cash against invoices.
• Refunds.
• Balance Transfer.
• Direct Debit uploads.
• Reconciling Worldpay.

Finance Assistant - Leeds City Credit Union

(2022-08 - 2025-04)

• All general administration and reception.
• Purchase Ledger.
• Payrolls.
• Allocating Member Credits/Payments.
• Bank Reconciliations.
• Sending Faster Payments and Standing Orders out of memberships.
• Debt Write offs.
• Allocating member loans. Update SalesForce.
• Setting up Standing Orders and Direct Debits.
• Scanning member documents onto File Director.
• Training New Staff members.

Pensions Assistant - The Pensions Trust (TPT)

(2022-01 - 2022-08)

• All general administration.
• Case Work – Estimate Projections, Retirement Final Figures, Enrolments, Leavers, New Benefit Structure changes, Benefit Statements and Trivial Commutations.
• Tasks for SHPS, CARE and Final Salary schemes.
• Run Salary check exporting from PSP to excel.
• Sorting incoming mail and scanning onto the system.
• Printing of paperwork and sending out to member or Employer.
• Updating member details, Nominees, Address, Name changes and date of marriage.

Billing Assistant - Callcredit Limited

(2014-01 - 2022-01)

• All general administration.
• Invoicing – Manual Invoices, automated invoices, raise credits and Job Costing.
• Invoicing for - Process Benchmarking, Public Sector, Decision Metrics, Consumer (Noddle), Callcredit Lead Generation, Latitude, Improve My Data, Data Solutions, Marketing and Callcredit Limited.
• Run Completed contracts report, ensure all contracts printed and distributed to the correct department. Run v-look up to reference against previous report.
• Locating a valid customer code or setting up a new code on Cora to ensure customers are invoiced correctly.
• Contract set up on billing system, new and renewed customers. Thoroughly check all relevant paperwork is on the system and is correct.
• Requesting terminations or re-enabling of contracts when required.
• Run Error report to identify any issues with contract set ups and resolve.
• Run Cube report to identify number of searches done on a contract.
• Accurately adjust customer address, email and contact details when required.
• Resolving customer and sales person queries.
• Testing systems.
• Training and supervising.

Senior Administrator - Barclays

(2013-09 - 2014-01)

• All general administration.

Sales Ledger Administrator - ADT Fire & Security

(2007-08 - 2013-09)

• Invoicing – Manual Invoices, call out dockets, release schedules and raise credits.
• Up to 200+ invoices per week.
• Looking after billing for 8 branches.
• Weekly reports to chase purchase orders. Methodically chase using email, telephone and letter.
• Run v-look up to reference against previous report.
• Daily reports to close out open jobs.
• Thoroughly check all relevant paperwork is on the system and is correct to close out branch and residential jobs.
• Weekly report to identify any issues on client accounts. Investigate in depth the reason for a client account been over paid or under paid. Resolve any issues.
• Ensure alterations to Maintenance and Line Charge costs are worked out correctly. Cancelling costs that don't apply.
• Log incoming handovers on a spreadsheet. Showing initiative to implement new logging sheets.
• Collate customer specific paperwork.
• Send out customer invoices.
• Open and distribute incoming post.
• All post room duties.
• Training and supervising.
• Co-operate and interact with a diverse range of people.
• Reception duties.
• Scanning paperwork onto preview.
• Maintain and implement archiving systems.
• Job costing.

Data Entry - Drainsaid

(2007-07 - 2007-08)

• High volume data input.

Originations Administration - Barclays (Document Management Centre)

(2006-04 - 2007-07)

Junior Administrator - Towry Law Financial Services

(2002-10 - 2006-04)

Diploma - Personal Bookkeeping and Accounting - Upskillist (2026-01 - 2026-12)

Diploma - Dog Care, Nutrition and Grooming - Upskillist (2026-01 - 2026-12)

NVQ Administration 1 & 2 - Administration (1999-01 - 2001-12)

RSA CLAIT

RSA Audio Transcription 1/2

RSA Text Processing 1/1 & 2/1

RSA Word Processing 1/2 & 2/2

GCSE - Mathematics (1998-01 - 1999-12)

GCSE - English Language (1998-01 - 1999-12)

GCSE - Key Skills Communication (1998-01 - 1999-12)

GCSE - English Literature (1993-01 - 1998-12)

GCSE - Geography (1993-01 - 1998-12)