Melbert Libo-on

Brings combined academic and industry experience in Hospitality and Tourism Management, with expertise in hospitality sales and marketing, operations, teaching, curriculum delivery, academic leadership, and student development. Experienced in both higher education and the hospitality industry, complemented by practical research involvement and professional training. Demonstrates a commitment to continuous learning, quality education, and service excellence while contributing to institutional growth and industry advancement.

Faculty, Bachelor of Science in Hospitality and Tourism Management at State University of Northern Negros (SUNN) (2019-01 – Present)

Part-Time Lecturer at STI West Negros University (2025-01 – 2026-01)

Part-Time Lecturer at Colegio de Sta. Ana de Victorias (2023-01 – 2024-01)

Part-Time Lecturer at La Consolacion College Manila (2022-01 – 2023-01)

Part-Time Lecturer at VMA Global College and Training Centers, Inc. (2021-01 – 2022-01)

Part-Time Lecturer at Colegio de Santa Rita de San Carlos, Inc. (2020-01 – 2022-01)

Home Economics Instructor (Senior High School) at MDM College – Sagay City

Hospitality Management Program Chair at State University of Northern Negros (2022-01 – 2025-01)

• Led curriculum implementation and program quality assurance.
• Supervised faculty and coordinated academic activities.
• Managed program development and accreditation preparations.

Adviser, Hospitality League at State University of Northern Negros (2022-01 – 2025-01)

• Supervised student organization activities.
• Mentored students in leadership, competitions, and professional development.

Chairperson, Income Generating Project Committee (SUNN Hotel and Dormitory) at Northern Negros Occidental State College of Science and Technology (2020-01 – 2022-01)

• Oversaw accommodation operations and institutional income-generating initiatives.

Adviser, College of Business and Management Council at Northern Negros Occidental State College of Science and Technology (2021-01 – 2022-01)

• Guided student governance and extracurricular initiatives.

Senior Account Executive – Online and Catering Operations at L' Fisher Hotel (2019-01 – 2019-12)

• Managed corporate accounts and catering operations.
• Developed client relationships and customized hospitality solutions.
• Coordinated cross-functional teams to ensure service excellence.

Sales and Marketing Director at Palmas del Mar Conference Resort Hotel (2017-01 – 2017-12)

• Directed sales, marketing, forecasting, and business development strategies.
• Expanded corporate partnerships and increased market visibility.
• Led the sales team toward organizational performance targets.

Account Manager at Concentrix Daksh Philippines, Inc. (2016-01 – 2016-12)

• Managed strategic client accounts and post-sales support.
• Strengthened customer relationships and account retention.

Account Supervisor / Subject Matter Expert at Concentrix Daksh Philippines, Inc. (2015-01 – 2015-12)

• Supervised account operations and technical support teams.
• Conducted coaching and performance improvement initiatives.
• Supported customer engagement and revenue growth through cross-selling.

Technical Support Representative at IBM Daksh Business Process Services Philippines, Inc. (2013-01 – 2013-12)

• Delivered technical support and customer service.
• Resolved customer concerns while maintaining quality service standards.

Doctor of Philosophy in International Hospitality and Tourism Management – Lyceum of the Philippines University – Batangas

Master of Science in Hospitality Management – La Consolacion College Bacolod

Bachelor of Science in Hotel and Restaurant Management – Visayan Maritime Academy Global College (2009-01 – 2013-01)

High School Diploma – Sagay National High School (2005-01 – 2009-01)