Melisa Cavga

Passionate and hardworking Education Studies student with experience supporting children in school settings, delivering one-to-one English and Turkish lessons, and working closely with teachers to support effective learning. Confident communicator with strong teamwork, leadership and problem-solving skills, developed through education, customer service, management and student ambassador roles. Reliable, responsible and committed to creating a positive and supportive environment for children and colleagues.

Customer Service - Evin Takeaway

(2019-01 - 2019-12)

• Handled cash/card transactions, prepared orders efficiently, and supported daily operations.

Teaching Assistant Work Experience - Farley Junior School / Turkish Community

(2020-02 - 2020-02)

• Delivered 1:1 support and adapted learning styles (visual, hands-on) to meet individual pupil needs.
• Assisted teaching staff with lesson planning and classroom activity preparation.
• Maintained strict adherence to safeguarding policies and addressed potential pupil welfare concerns.

Teaching Assistant Placement (Year 1) - St Andrews C of E Primary School

(2022-03 - 2022-04)

• Supported the class teacher with daily learning activities, preparation of materials, and classroom displays.
• Guided small groups and individual pupils in reading, writing, and foundational numeracy tasks.

Student Ambassador - London South Bank University

(2022-10 - 2022-10)

• Organised university events, conducted campus tours, and assisted new students with onboarding.

Teaching Assistant (Alternative Provision / PRU) - Phoenix, Stockwood Park Academy

(2023-07 - 2023-07)

• Provided 1:1 mentoring for pupils, identifying individual strengths, interests, and emotional triggers.
• Utilised Individual Behaviour Plans (IBPs) and Individual Education Plans (IEPs) to tailor support.
• Built strong rapport through daily greeting connections, warm body language, and informal emotional check-ins.
• Assisted classroom staff to ensure students were settled, focused, and ready for learning.

Senior Manager - Ever Green

(2023-09)

• Managed financial transactions, client bookings, and customer feedback to maintain service quality.

Front of House Associate - Sweet Dee's Jerk (Selfridges)

(2024-02 - 2024-07)

• Welcomed guests, managed seating arrangements, and ensured efficient dining service.
• Collaborated with kitchen staff, upselled menu items, and professionally resolved customer concerns.

BSc (Hons) - Education Studies - London South Bank University

Level 3 Cambridge Technical BTEC Diploma - Luton Sixth Form College

Level 2 - Health and Social Care - Luton Sixth Form College

Extended Project Qualification - Luton Sixth Form College

GCSE - Turkish - Stockwood Park Academy, Luton

GCSE - English Language - Stockwood Park Academy, Luton

GCSE - Maths - Stockwood Park Academy, Luton

GCSE - Science - Stockwood Park Academy, Luton

Level 2 - Awards and Measurement - Stockwood Park Academy, Luton

Level 2 - Functional English Skills - Stockwood Park Academy, Luton