Melisa Dogan

Friendly, reliable, and customer-focused professional with experience in support work and customer-facing hospitality. Strong communication, teamwork, and problem-solving skills, with the ability to remain calm in fast-paced environments. Committed to delivering excellent service and making a positive contribution to a high perfoming team.

Support Worker - LDN London - London

(2022-08)

• Delivered high-quality care to individuals with autism and learning difficulties, addressed concerns and took appropriate action, liaising with doctors, social workers, and other professionals.
• Prompting clients to take their medication on time and record-keeping.
• Maintained confidentiality and compliance standards for optimised client care.
• Worked flexible hours covering nights, weekends and bank holidays.

Front of House Member (Volunteer) - Oz Antepliler Patisserie - London

(2025-04)

• Applied a positive customer service approach to increase satisfaction levels.
• Developed a positive relationship with customers and ensured satisfaction, prepared high-quality beverages i.e. Turkish coffee and tea.
• Bonded strictly to business policies promoting a professional workplace environment.

Salesperson - Oliver Bonas - London

(2021-10 - 2022-01)

• Delivering efficient customer service. Providing operational practices and procedures such as delivery, replenishment, and health & safety.
• Ability to multitask and expand the shopper base by offering astounding customer service and communication.
• Provided excellent customer service to ensure satisfaction.

BA - Criminology - London Metropolitan University (2020-01 - 2024-01)