Melissa Chaplin

Motivated, hard-working undergraduate student at Newcastle University, studying Law and French. Experience in office-based admin roles, fast-paced catering environment, and working with the general public and children.

Customer assistant at Marks and Spencers (2024-11 – 2025-08)

Worked through A-Levels, learning how to interact with the general public, ensuring that food was kept in a safe and clean environment, organising food stock and shelves, handling the exchange of money, and ensuring that customers had an easy and efficient experience when doing their food shopping.

Work experience at Kew Law LLP (2024-07 – 2024-07)

• Filing
• Calling clients to check details
• Inbox and legal document management

Pizza maker at Dominos (2023-10 – 2024-01)

Working in the "make line" for this popular pizza chain was a valuable experience as it taught how to operate under pressure in a team environment. Also had the opportunity to take telephone orders and payments from customers.

Junior administrator at Cyan Marketing (2023-06 – 2023-10)

Completed summer work with this marketing company after finishing GCSEs, gaining experience in a variety of admin tasks.

• Working with Excel
• Assisting with basic bookkeeping (tracking payments in and out, bank reconciliation etc)
• Updating WordPress websites

Stable hand at The Ramblers Riding School (2021-08 – 2022-04)

Volunteered as a stable hand, looking after the horses and assisting the owners with events. Helped with children's parties and lessons including some for pupils with disabilities and special needs. This job taught patience, to work autonomously, think independently and gained valuable experience working with the general public.

Undergraduate in Law and French – Newcastle University (2023-09)

A-levels – The Sweyne Park School (2023-09)

TEFL in Language – UK TEFL online (2023-11 – 2024-05)

GCSE – The Sweyne Park School (2021-09 – 2023-06)