Melissa Rogerson

Customer Care Assistant

Talent

Merthyr TydfilMember since June 27, 2026

Exceptional customer service skillsGood listenerPersonal careMeal preparationDomestic helpAccompanying clients in the communityTime managementReliability

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Exceptional customer service skillsGood listenerPersonal careMeal preparationDomestic help

About

A hardworking, professional customer care assistant with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of experience in maintaining a healthy and safe environment and making sure that resources are utilized effectively and according to practice guidelines. Possessing an impressive track record in helping to promote the physical and personal independence of clients.

Highly motivated and currently seeking a suitable care assistant position in the South Wales Valleys area with a company that places a great emphasis on investing in its employees. Currently works for Cwm taff nhs as a domestic.

Experience

Domestic - Cwm taff nhs

Cashier Assistant - Domino's Pizza - Merthyr Tydfil

(2018 - 2018)

Provided a positive customer experience with fair, friendly, and courteous service.
Registered sales on a cash register by scanning items, itemizing and totalling customers' purchases.
Resolved customer issues and answers questions.
Bags purchases if needed& processed returned transactions.

Cleaner - MITIE - Merthyr Tydfil

(2017 - 2018)

Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
Performing and documenting routine inspection and maintenance activities.
Carry out heavy cleaning tasks and special projects.

Cashier - KFC - Merthyr Tydfil

(2007-08 - 2008-01)

Manage transactions with customers using cash registers.
Scan goods and ensure pricing is accurate.
Collect payments whether in cash or credit.
Issue receipts, refunds, change or tickets.
Redeem stamps and coupons.
Cross-sell products and introduce new ones.

Sale Assistant - Castle view stores - Twyncarmel

(2005-12 - 2006-05)

My role included Communication and customer service skills to deal with clients and keep them happy. Attention to details to display the products at their best and keep the shop floor clean and tidy. Technical skills for operating point of sales systems and stock checking systems.