Memoona Awan
Sociology professional with MSc in Sociology
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About
Dedicated and motivated Sociology professional with an MSc in Sociology and experience in research, administration, community support, and retail volunteering. Skilled in communication, data collection, customer service, and organisational support. Experienced working with diverse communities and supporting welfare-focused initiatives. Currently volunteering as a Retail Assistant at the British Heart Foundation, developing strong customer service, teamwork, and retail operations skills.
Experience
Volunteer Retail Assistant - British Heart Foundation
(2024-12)
- Assisting customers and providing excellent customer service in a busy retail environment
- Sorting, organising, and displaying donated items
- Supporting daily shop operations including stock management and till assistance
- Working as part of a team to maintain store presentation and cleanliness
- Helping achieve store targets through effective teamwork and communication
Administrator & Researcher - EDHI Homes and Orphanage Centre - Pakistan
- Conducted research on senior citizens care home, mental health, and social issues
- Managed administrative records and coordinated staff activities
- Organized welfare programmes and awareness campaigns
- Collected and analysed data to support service improvement
Research Assistant and Data Collector - Islamic International University
- Conducted qualitative and quantitative research on social issues
- Collected, analysed, and interpreted research data
- Assisted in preparing reports, presentations, and publications
Administrative Assistant - Jazz Telecom Company
- Managed office administration and documentation
- Coordinated with departments for reporting and data management
- Assisted in organising meetings and corporate events
Education
MSc - Sociology
BA - Sociology & Psychology
FA - Political Science & Sociology
Matriculation - Science
