Mia Aikman

INTERN - Daiwa Anglo-Japanese Foundation - REMOTE

(2023-08 - 2023-09)

Authored an article for the Foundation's monthly newsletter reflecting on my experience attending a Japanese primary school as a haafu; the article was later featured on the Foundation's website.
Produced written summaries of Foundation events, including webinars on Anglo-Japanese politics, art exhibitions, and book launches, for publication on the Foundation's website.
Designed promotional content for the Foundation's Instagram account to help engage younger audiences and increase event visibility.
Supported the organisation and delivery of events by assisting with venue preparation, guest reception, and hospitality.
Engaged with guests, academics, and professionals at Foundation events in a professional setting.
Drafted social media posts for the Foundation's official Twitter/X account to promote events and provide post-event summaries.
Gained experience in digital communications, public engagement, and event coordination within a non-profit organisation.

INTERN - Daiwa Anglo-Japanese Foundation - REMOTE

(2024-09)

BARISTA - Mooboo

(2021-01 - 2023-01)

Prepared and served a high volume of hot and cold beverages efficiently while maintaining consistent quality and customer service standards.
Operated and maintained blenders, espresso steamers and other beverage preparation equipment, ensuring cleanliness, safety, and smooth daily operations.
Delivered fast and friendly service in a busy customer-facing environment, effectively managing queues and peak periods.
Memorised recipes for over 40 different bubble tea drinks
Built strong relationships with regular customers through attentive service and personalised recommendations.
Trained new team members with positive reinforcement and respectful, encouraging coaching
Handled cash transactions and completed end-of-shift cash audits accurately and responsibly.
Maintained stock levels and assisted with inventory management to support daily operational demands
Ensured high standards of cleanliness and hygiene across customer and preparation areas.
Communicated product information clearly to customers and colleagues, including new menu items and dietary information.
Demonstrated reliability and professionalism through consistent punctuality and attendance.

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