Mia Bannister

I am a highly adaptable professional with experience across a range of roles including prison officer, gym manager, sales assistant, and netball coach. These roles have given me extensive experience working with people from different backgrounds while developing strong communication, leadership, and organisational skills. My work has required professionalism, resilience, and the ability to remain calm under pressure.

I am passionate about supporting and helping others, whether that is motivating a team, assisting customers, or encouraging individuals to develop their confidence and skills. My varied career has helped me build strong interpersonal skills and a genuine commitment to making a positive difference in the people I work with. I am always accountable and professional and always open to learning new things, I thrive on keeping busy and acknowledge there is always room for improvement and broadening your skill set.

I believe with my experience being so extensive I have varied skills which therefore allow me to adapt to any role.

Gym manager - Snap fitness - Leeds, West Yorkshire

(2025-10 - 2026-03)

• Handled conflict resolution amongst staff or between employees and members, maintaining harmonious work environment.
• Implemented customer feedback system, leading to improved services and facilities.
• Managed gym staff rota for optimal staffing during peak hours.
• Organised fitness events to increase brand visibility in the community.

Waitress assistant - Lazaats - Hull, East Yorkshire

(2024-01 - 2025-07)

• Worked closely with kitchen staff members to understand dietary needs of specific clients.
• Followed health regulations whilst handling food, promoting safe practices.
• Enhanced dining experience through friendly interaction with customers.
• Delivered meals swiftly, contributing to positive dining experience for guests.
• Facilitated smooth operations by setting up tables and booths.
• Managed cash register efficiently, ensuring accurate billing process for customers.
• Enhanced customer service by promptly taking orders and delivering food.

DST Officer - HMP Hull - Hull, East Yorkshire

(2022-08 - 2023-11)

• Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
• Conducted employee evaluations and reviews to identify and recommend areas for improvement.
• Collaborated with local agencies and organisations to address community safety concerns and implement preventative measures.
• Conducted risk assessments to identify potential security threats and implemented preventative measures.
• Maintained excellent physical fitness through training and balanced diets.
• Monitored inmate mental health, identifying signs of distress and referring individuals to appropriate support services.
• Developed skills in first aid through continuous training to aid injuries and emergency situations.

Prison Officer - HMP Hull - Hull, East Yorkshire

(2017-11 - 2022-11)

• Maintained excellent physical fitness through training and balanced diets.
• Monitored inmate mental health, identifying signs of distress and referring individuals to appropriate support services.
• Developed skills in first aid through continuous training to aid injuries and emergency situations.

Sales assistant - River island - Hull, East Yorkshire

(2015-09 - 2017-09)

• Assisted customers with product selection for optimal satisfaction.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Demonstrated products effectively leading to increased sales conversions.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Voluntary netball coach - Hull college netball - Hull, East Yorkshire

(2016-05 - 2017-06)

• Build athlete confidence through motivation and encouragement strategies.
• Developed coaching strategies and lesson plans to achieve team goals.
• Trained team to compete in tournaments and other competitive games.
• Helped players overcome skill barriers through assessments and goal setting.
• Assessed strengths and weaknesses of participants performance and identified areas for further development.

Level 3 personal training (2025-08 - 2025-08)

Level 2 gym instructor and level 3 personal training - Preston, North west

Aesthetics: Medical - Manchester, North west (2025-05 - 2025-05)

First aid - Manchester, North west (2025-05 - 2025-05)

A-Levels - Public services - Hull college (2011-09 - 2013-09)