Arts + Events Administrator - Canary Wharf Group PLC
(2022-05 - 2025-11)
Within my three and a half years working as an Arts + Events Administrator I was involved in delivering high profile corporate, cultural and VIP engagement events within a fast-paced commercial environment. In charge of managing the day-to-day logistics, planning and administration required to bring our events to life.
- Coordinated private events including 10 private views, 20 VIP engagements, 20 visits and sponsor-cultivation events during my tenure.
- Organised the Arts + Events Manager's diary, scheduling meetings and managing all travel and transport arrangements for the team.
- Managed departmental event budgets up to £100,000, ensuring accurate tracking and cost control.
- Maintained and developed marketing and CRM data to aid in building events.
- Processed and raised purchase orders, invoices, and credits in line with company procedures and improved processes whilst doing so.
- Assisted in preparing and maintaining internal financial reports and departmental records.
- Managed general correspondence and produced documents including reports, presentations and filing systems.
- Maintained office systems, including stationery orders, staff noticeboards, liaison with internal teams, coordination of IT requirements and equipment maintenance.
- Prepared and distributed action points from weekly team meetings to relevant stakeholders.
- Coordinated all event stewarding requirements, including negotiating and booking external steward companies and oversaw the contract arranging quarterly review meetings.
- Conducted audience and tenant market research to evaluate event performance and maintain reliable, data-driven insights.
- Coordinated ticketing activity, including preparation of weekly sales and accounting reports where required.
HR & Payroll Administrator - PSS Group (Property Support Services)
(2020-09 - 2021-06)
During my time at PSS I was involved in payroll processing, HR administration and regulatory compliance. I am now experienced in resolving payroll discrepancies, supporting HR systems and reporting.
- Processed fortnightly payroll accurately and on time, ensuring full compliance with relevant regulations.
- Maintained and updated employee records within the HR system to ensure accuracy and data integrity.
- Supported onboarding processes, including preparing documentation and coordinating induction schedules.
- Consulted with benefits providers to maintain up-to-date employee membership and resolve any discrepancies.
- Responded to employee queries relating to benefits and payroll, providing clear and timely guidance.
- Provided support on a range of ad hoc HR projects as required.
Buying Administration Assistant - AG Retail Cards LTD/ Clintons
(2017-08 - 2020-08)
In my three years working at Clintons I developed strong administrative and analytical skills by supporting buyers with product selection, supplier communication, order tracking and performance reporting. I am now adept at managing multiple deadlines, maintaining accurate systems and contributing to smooth supply chain operations in fast retail environments.
- Regularly monitored sales performance, identifying trends and suggesting new commercial opportunities.
- Prepared weekly sales reports and product performance updates for team meetings.
- Managed supplier relationships and sourced new suppliers to support product development.
- Identified potential markdown and promotional opportunities to support delivery of sales targets.
- Managed my own seasonal product ranges, ensuring alignment with critical path timelines in which performed +20% from the previous year.
- Conducted competitor analysis to support decisions on pricing architecture and product development.
- Supported the Buyer in achieving budgeted sales and profit margins.
- Liaised with the accounts team to arrange supplier payment terms.
- Organised and maintained product samples for review and selection.
Sales Assistant - Dorothy Perkins
(2014-06 - 2015-02)
whilst studying
- Greeted customers upon entering the store and provided a welcoming environment.
- Gave advice and guidance on product selection to customers.
- Received, organised, and managed stock deliveries.
- Processed cash and card payments accurately and efficiently.
- Reported customer feedback to the store manager to support service improvements.
- Stayed up to date with current trends and in-store promotions to support customers.
