Mia Gazzard

I am a confidently organised individual with experience in marketing, business administration, reception, customer service and social media. I am skilled in handling confidential information, working under pressure, coordinating daily operations and collaborating in a team as well as independently. I am currently seeking a position that can help grow my experience. My availability is flexibible and I am open to part time or full time work.

Sales associate at Urban Outfitters (2022-06 – Present)

• Delivered high-quality customer service in a busy retail environment.
• Supported daily operations including stock management, visual merchandising, cash handling.
• Worked collaboratively to meet team targets and maintain store standards.

Receptionist (Volunteer) at Missing Link (2026-06 – Present)

• First point of contact for women accessing mental health support, providing a warm and understanding but professional welcome.
• Managed telephone enquiries and direct callers to the appropriate support team.
• Handle confidential information with discretion and sensitivity.
• Support the administrative team with booking appointments, data entry and record keeping.
• Gain valuable insight into the mental health and charity sector through training courses and hands on experience.

Receptionist at The Ivy Collection (2025-02 – 2025-05)

• First point of contact for guests, providing a professional and welcoming experience.
• Managed bookings, telephone enquiries and email correspondence.
• Handled confidential guest information with discretion.
• Coordinated with front-of-house management teams during busy service periods.
• Maintained high standards in a fast paced, high pressure environment.

Business Partner and Social Media Assistant at Amschela (2021-07 – 2022-07)

• Supported the CEO with daily administrative tasks, scheduling and operational coordination.
• Managed and grew social media platforms including Instagram, TikTok, Facebook, Pinterest and Google Business.
• Created content and assisted with campaign planning and brand strategy.
• Analysed engagement metrics and prepared weekly reports to present to the team.
• Communicated with external brands and partners such as London Fashion Week, British Fashion Council, Marie Claire, Vanity Fair etc.

GCSE's – Wellsway Academy, Bristol

Access to Higher Education Diploma in Humanities and Social Sciences (Psychology, Law, Sociology) – City of Oxford College (2025-08 – 2026-07)