Mia Thomas_!!

I am a polite, friendly approachable individual who is looking for a new opportunity where I can utilise my previous experience and skills set. I work well in a busy environment, and I always put on a positive attitude and always like to make guest smile. I have got good communication skills, and I understand the importance of listening, monitor non-verbal communication that elevates my verbal communication, and I would be more than happy to participate in any additional training that would help me become an integral part of the business and part of the team.

Housekeeper - Malacuna

(2025-07 - 2026-01)

• Cleaning and Maintenance: Regular tasks such as vacuuming, sweeping, mopping floors, dusting furniture, and cleaning windows.
• Bed Making and Linen Changes: Making beds, changing linens, and replacing toiletries.
• Trash Disposal: Emptying wastebaskets and disposing of trash properly.
• Reporting Hazards: Identifying and reporting any safety hazards to the manager.
• Coordination and Management: manage cleaning schedules and workflows to maintain cleanliness and efficiency.

Waitress - Reef kitchen Gravity

(2023-10 - 2024-01)

• Providing customer service
• Using electronic device to support customer with orders
• Preparing and setting tables for the next customers
• Ensuring timely delivery of all food and drink orders to customers
• Understanding the menu content and being aware of any changes

Merchandiser - Expd8

(2023-01 - 2023-02)

• Ability to remain calm and professional in fast paced environment.
• Working on my own, unsupervised and across the wider team to upsell and demonstrate cosmetic products
• Understanding and managing my own emotions and those of others
• Interacting with customers
• Stock replenishment/rotation
• Keeping the work area clean and tidy

Waitress - The Metro Café Bar

(2021-09 - 2021-10)

• Maintaining good food hygiene and safety standards throughout the workplace
• Answering customer queries in a polite manner
• Deep cleaning of the workplace
• Keeping the are tidy before and after customers come into the café
• Ensuring time delivery of all food and drink orders to complete.
• Taking food and drink orders accurately and accounting for any allergens
• Understanding menu content and being aware of any changes
• Providing a warm and friendly welcome to all customers

Sales Assistant - JD Sports

(2019-10 - 2020-12)

• Working effectivity on my own initiative, unsupervised and across the wider team to ensure a high standard of customer service was provided during the Christmas period
• All aspects of stock replenishment and stock rotation
• Use of cash register, taking cash and card payments
• Visual merchandising of stock to maximise sales
• Working in the back of the store warehouse unloading stock
• Knowledge of the latest fashion trends and experience in retail

Art & Design Level 2 - Art & Design - Southport College (2022)

Food Hygiene Level 2 - Food Hygiene - Southport College (2022)

GCSEs - Tarleton Academy (2000)