Michael Bates

I am a reliable, motivated and friendly individual who is able to complete tasks efficiently, whilst working within a team or independently. I have got an in-depth knowledge of IT which I'm able to explain and pass on to other team members and also other customers too. I am very flexible and adaptable, and relish any challenge given to me.

I am looking for a Job role with the Retail Industry. Dependable and proactive team player committed to supporting large-scale processes. Identifies inefficiencies and reports non-compliance to regulations.

Quick-learner confident at meeting deadlines in fast-paced environments.

Labourer at Sodexo (2024-09 – 2026-07)

• Utilised hand tools effectively ensuring accuracy and precision in all jobs performed.
• Read and interpreted drawings and plans to establish and prioritise work activities.
• Complied strictly with health and safety regulations promoting a safer work environment.
• Reported incidents and safety concerns to manager.
• Worked efficiently under pressure resulting in consistent productivity despite tight schedules.

cleaning operative at Sodexo (2017-07 – 2024-09)

I learnt the importance of cleaning and making sure I completed my task that I had to do in good timing. I used a lot of floor machines and I know what chemicals to use and what bucket colours mean for what job that needs to be done. I also learnt that working as a team is very important and that if someone needs help I am willing to help them. Cultivated expertise in optimizing task management and mastering time efficiency.

Dotcom personal shopper at Tesco (2014-12 – 2015-06)

• Cultivated strong relationships with suppliers for smooth operations.
• Addressed order discrepancies with swift resolutions to uphold customer satisfaction.
• Worked quickly to pack orders and minimise product damage or shifting.
• Kept track of customer preferences for future reference.

Tooley's Boatyard (2012-05 – 2012-05)

• Confident and have great people skills therefore I never hesitate when asking customers when they need any help, I also have got great organisation skills used when efficiently completing tasks such as i will make sure that something is put right i'll make sure i have time to do everything
• Using my excellent customer service skills resolving their issues efficiently by understanding their needs and adapting quickly

Level 2, ICT in ICT – Banbury and Bicester College (2013-09)

GCSE's in English, ICT, Maths, Science, Engineering, Work Skills – North Oxfordshire Academy