Highly motivated and experienced IT professional with over 10 years of experience
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Highly motivated and experienced IT professional with over 10 years of experience working with Computacenter across diverse environments. Skilled in providing effective IT support and solutions with a proven ability to meet strict SLAs and deliver first-time fixes. Adept at working both independently and collaboratively in fast-paced environments.
IT Contractor - Computacenter
(2013-08 - 2024-08)
Provided comprehensive IT support across multiple high-profile environments, including financial institutions, healthcare organisations, and global enterprises. Delivered high-quality service and adhered to structured change control and compliance standards. Technical Environments Supported - Financial Services: HSBC, NatWest Bank, Halifax Bank, Lloyds Bank, Aviva. Healthcare: NHS (St Pancras Hospital, CNWL NHS Trust). Corporate: Deutsche Bank, Santander, Network Rail, TFL, American Express.
IT Support Specialist - Ace Computers
(2013-01 - 2013-04)
City & Guilds Level 2 & 3 Diplomas in IT Systems Support - IT Systems Support
Edexcel BTEC Level 1 Certificate for IT Users (ITQ) - IT
