Michael Johnson

Operational Director Healthcare

Highly accomplished and dynamic professional with substantial experience in leading mental healthcare and primary care operations to improve overall organisational performance.

Proven track record of developing and implementing strategic plans to optimise healthcare delivery/improve patient outcomes. Skilled in process improvement, identifying inefficiencies, and implementing streamlined workflows to enhance operational efficiency. Proficient in budgeting and financial management with focus on resource optimisation and cost control. Experienced in managing cross-functional teams and collaborating with different departments to ensure coordinated care delivery. Well-versed in leveraging technology to improve operational efficiency and enhance patient care. Ability to lead change initiatives to foster culture of continuous improvement. Dedicated patient advocates committed to providing quality mental healthcare and primary care services.

Areas of Expertise

• Patient Experience Enhancement
• Strategic Planning & Development
• Operational Leadership & Training
• Problem-solving & Decision Making
• Healthcare Operations Management
• Clinical Audit & Monitoring
• Quality Assurance & Cost Control
• Performance Metrics & Reporting
• Budgeting & Financial Administration
• Process Improvement & Implementation
• Resource Allocation
• Technology Integration
• Regulatory Compliance
• Stakeholders Engagement
• Cross-functional Collaboration

Operational Director Healthcare

Highly accomplished and dynamic professional with substantial experience in leading mental healthcare and primary care operations to improve overall organisational performance.

Proven track record of developing and implementing strategic plans to optimise healthcare delivery/improve patient outcomes. Skilled in process improvement, identifying inefficiencies, and implementing streamlined workflows to enhance operational efficiency. Proficient in budgeting and financial management with focus on resource optimisation and cost control. Experienced in managing cross-functional teams and collaborating with different departments to ensure coordinated care delivery. Well-versed in leveraging technology to improve operational efficiency and enhance patient care. Ability to lead change initiatives to foster culture of continuous improvement. Dedicated patient advocates committed to providing quality mental healthcare and primary care services.

Areas of Expertise

• Patient Experience Enhancement
• Strategic Planning & Development
• Operational Leadership & Training
• Problem-solving & Decision Making
• Healthcare Operations Management
• Clinical Audit & Monitoring
• Quality Assurance & Cost Control
• Performance Metrics & Reporting
• Budgeting & Financial Administration
• Process Improvement & Implementation
• Resource Allocation
• Technology Integration
• Regulatory Compliance
• Stakeholders Engagement
• Cross-functional Collaboration

Qualifications

MBA Leadership​​​​​​​2022

ILM Diploma in coaching and mentoring CMI ​​​​2021

Post Graduate Diploma in Strategic Management and Leadership CMI 2011