Michael Joseph

Aerospace Engineering Student with Pilot Studies

Talent

Manchester, EnglandMember since July 7, 2026

Customer service & passenger assistanceClear verbal communicationConflict resolution & problem solvingTeamwork in high-pressure environmentsSafeguarding & vulnerable passenger supportAttention to detail & safety awarenessTime management & reliabilityIT literacy (Microsoft Office, email systems)

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Customer service & passenger assistanceClear verbal communicationConflict resolution & problem solvingTeamwork in high-pressure environmentsSafeguarding & vulnerable passenger support

About

Student at the University of Central Lancashire studying Aerospace Engineering with Pilot Studies. Strong academic background with GCSE grades 7–9 in English, Maths and Science; A-Levels in Biology, Chemistry and Maths. Very eager to gain operational experience in aviation at Manchester Airport with Swissport. Demonstrates professionalism, resilience, ability to work with others, and composure in busy situations.

Experience

Student Recruitment Ambassador - University of Central Lancashire - Manchester, UK

Delivered professional customer service to prospective students and parents
Provided clear information and handled queries confidently
Represented the university at large-scale events
Maintained professionalism in busy, high-footfall environments
Developed strong communication, confidence, and front-facing service skills

Carer for Child with Disabilities

Provided dedicated one-to-one care and safeguarding support
Assisted with academic studies by adapting learning materials to individual needs
Supported literacy and numeracy development
Encouraged independence and confidence-building
Assisted with daily routines and wellbeing
Demonstrated patience, empathy, responsibility, and trustworthiness — directly transferable to assisting passengers requiring additional support

Private Tutor (Key Stage 2)