Managing Director at Heat Art Ltd (2000-03 – Present)
Utilised entrepreneurial skills to set up a brand-new heating company, built the company to over a 400-customer base including Church of England, The NHS, The Scouts
- Developed high quality business strategies ensuring their alignment with short-term and long-term objectives
- Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
- Successful management of hard-working team consisting of directly employed and sub-contracted engineers
- Analyse problematic situations and occurrences, provide solutions to ensure company survival and growth
- Accountability for monitoring P&L and costs including stock management, financial controls and compliance with statutory legislations
- Design, installation, service and maintenance of heating systems including suppling and installing of domestic and light commercial heating systems and energy related products including underfloor heating systems
- Responsible for the annual service and maintenance of over 1000 domestic/light commercial gas appliances
- Accredited service status to Worcester Bosch, Ideal and Vaillant Boilers for gas central heating, air conditioning & all forms of heat pumps
- Recognised to be the first company in the UK to establish the first e-commerce website for designer & contemporary radiators in the year 2000
Area Sales Manager at Baxi Heating Ltd (1999-02 – 2000-03)
- Enhanced the market share of Baxi heating's full range of gas appliances & air recovery products to the trade and national merchants
- Supported revenue generation by hosting trade events and company presentations for launching new and existing products
- Facilitated product training and brand awareness for new and existing trade clients
- Held full accountability for all stock, training, display products and point of sale material for Baxi's network of 40 regional display centres
- Met all sales targets by creating regular merchant promotions in collaboration with regional and national managers of the UK's five largest plumbing & heating merchants
- Oversaw after sales service on behalf of installers and SME contractors
Sales Engineer at Centrica Plc (T/A British Gas) (1998-03 – 1999-02)
- Identified new and innovative ways to create new revenue streams at every possible opportunity
- Developed commercial relationships with key account customers and partners
- Analysed market trends and evaluating competitor activities, especially new products and services
- Kept all senior managers and relevant parties appraised of performance
- Communicated with target audiences and managed customer relationships to enhance awareness of the company
- Technical design of new upgrades for central heating systems and components
- Utilised skills to identify unsafe situations or inefficient appliances, generated revenue by upselling and promoting British Gas products
Gas Service Engineer at British Gas (1990-09 – 1998-03)
