Michael Murfet

A dedicated and reliable professional with over 11 years of experience in retail management at Sainsbury's, followed by a successful transition into plumbing and heating. Fully qualified with an NVQ and OFTEC certification, with a proven track record of running a self-employed business since 2016. Brings strong technical expertise, effective teamwork skills, and a consistent commitment to professional development.

Highly motivated to continuously enhance skills and adapt to the evolving demands of the industry.

Plumbing & Heating Specialist - Self-Employed

(2016)

• Established and manage a limited company providing plumbing, heating, and oil tank services.
• Delivered expert services to residential and commercial clients, ensuring all work met required standards and regulations.
• Developed long-term client relationships, resulting in repeat business and referrals.
• Stayed up to date with industry regulations, best practices and advancements in technology.

Retail Assistant - Sainsbury's

(2005-07 - 2016)

• Delivered exceptional customer service, resulting in consistent positive feedback.
• Managed stock, restocked shelves, and handled daily operations of the store
• Trained new staff, providing guidance on customer service standards and operational procedures.
• Ensured the store environment was clean, safe, and welcoming to all customers.

NVQ Level 2 - Plumbing - Stamford regional college (2014 - 2015)

Peterborough regional college (2005 - 2007)

John Mansfield (2000 - 2005)