Michael Stoute
Experienced operations and compliance manager
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About
Experienced operations and compliance manager with extensive expertise in fibre optic infrastructure, transport logistics, and automotive compliance. Skilled in leading teams, managing risk, and driving efficiency across large-scale projects. Recognised for building strong stakeholder relationships, ensuring regulatory adherence, and delivering service improvements across telecoms, transport, and automotive industries.
Experience
Vehicle Infringement Co-ordinator
(2024-12)
- Manage and report on vehicle compliance infringements, ensuring adherence to regulations.
- Liaise with stakeholders to resolve compliance issues swiftly.
Vehicle Inspector - Manheim - Bruntingthorpe
(2024-07 - 2024-12)
- Conducted quality control inspections on released customer vehicles.
- Coordinated refurbishment activities to ensure standards were met.
Yard Driver - Manheim - Coventry
(2024-01 - 2024-07)
- Safely transferred vehicles across two sites.
- Maintained orderly parking and secure key-handling procedures.
Fibre to Premises Surveyor - Kier
(2021-04 - 2024-01)
- Surveyed and coordinated FTTP installations across 5 cities.
- Managed and allocated work to surveyor teams.
- Gained NRSWA Supervisor accreditation plus SA 001, SA 002, SA 006 certifications.
- Proficient in underground surveys using ground radar machinery.
After-Sales Auditor - Trade Centre UK
(2018 - 2021)
- Oversaw readiness of vehicles for customer collection.
- Ensured strict compliance with company testing and release processes.
Operations & Compliance Manager - Travel De Courcey Ltd
(2015 - 2018)
- Directed operations to achieve KPIs and SLAs.
- Planned and implemented new processes improving efficiency and reliability.
- Led risk assessments, performance, and quality initiatives.
Operations & Compliance Manager - Harry Shaw Travel
(2010 - 2015)
- Monitored workflow and resource allocation.
- Oversaw financial accounting and invoice verification.
- Ensured compliance with legislation and company policies.
Senior Operations Manager - 21st Century Corporation Ltd
(2006 - 2010)
- Supported managing director in operational delivery.
- Developed and implemented policies, achieving ISO9001 accreditation.
- Improved customer satisfaction by 10% through service enhancements.
Project Manager - Optilan
(1992 - 2006)
- Managed large fibre optic integration systems including CCTV, access control, Network Rail, and FTTH.
Production Manager - Metsec
(1989 - 1992)
Distribution Manager - HEP Sections
(1977 - 1989)
Scene Fitter - Belgrade Theatre
(1976 - 1977)
Education
BTEC Diploma - Business Studies
