Michael Stoute

Experienced operations and compliance manager with extensive expertise in fibre optic infrastructure, transport logistics, and automotive compliance. Skilled in leading teams, managing risk, and driving efficiency across large-scale projects. Recognised for building strong stakeholder relationships, ensuring regulatory adherence, and delivering service improvements across telecoms, transport, and automotive industries.

Vehicle Infringement Co-ordinator

(2024-12)

• Manage and report on vehicle compliance infringements, ensuring adherence to regulations.
• Liaise with stakeholders to resolve compliance issues swiftly.

Vehicle Inspector - Manheim - Bruntingthorpe

(2024-07 - 2024-12)

• Conducted quality control inspections on released customer vehicles.
• Coordinated refurbishment activities to ensure standards were met.

Yard Driver - Manheim - Coventry

(2024-01 - 2024-07)

• Safely transferred vehicles across two sites.
• Maintained orderly parking and secure key-handling procedures.

Fibre to Premises Surveyor - Kier

(2021-04 - 2024-01)

• Surveyed and coordinated FTTP installations across 5 cities.
• Managed and allocated work to surveyor teams.
• Gained NRSWA Supervisor accreditation plus SA 001, SA 002, SA 006 certifications.
• Proficient in underground surveys using ground radar machinery.

After-Sales Auditor - Trade Centre UK

(2018 - 2021)

• Oversaw readiness of vehicles for customer collection.
• Ensured strict compliance with company testing and release processes.

Operations & Compliance Manager - Travel De Courcey Ltd

(2015 - 2018)

• Directed operations to achieve KPIs and SLAs.
• Planned and implemented new processes improving efficiency and reliability.
• Led risk assessments, performance, and quality initiatives.

Operations & Compliance Manager - Harry Shaw Travel

(2010 - 2015)

• Monitored workflow and resource allocation.
• Oversaw financial accounting and invoice verification.
• Ensured compliance with legislation and company policies.

Senior Operations Manager - 21st Century Corporation Ltd

(2006 - 2010)

• Supported managing director in operational delivery.
• Developed and implemented policies, achieving ISO9001 accreditation.
• Improved customer satisfaction by 10% through service enhancements.

Project Manager - Optilan

(1992 - 2006)

• Managed large fibre optic integration systems including CCTV, access control, Network Rail, and FTTH.

Production Manager - Metsec

(1989 - 1992)

Distribution Manager - HEP Sections

(1977 - 1989)

Scene Fitter - Belgrade Theatre

(1976 - 1977)

BTEC Diploma - Business Studies