Michael Ward

A highly reliable and professional Security Officer with over five years of experience in safeguarding people, property, and assets. Skilled in CCTV monitoring, access control, and emergency response, Excels at maintaining a safe and secure environment while delivering exceptional customer service. Also has a background in hospitality which has further improved my ability to manage conflict calmly, communicate effectively, and work under pressure.

Fully SIA licensed, DBS checked and committed to upholding the highest standards of security and safety.

Carvery Chef - Bread & Cheese Publications

(2022-01 - 2025-01)

• Prepared and presented carvery meats and accompaniments to a high standard
• Managed portion control to minimise waste and maintain profitability
• Managed difficult situations with customers calmly and professionally
• Communicated effectively with front‑of‑house staff to ensure smooth service flow
• Oversaw kitchen operations while adhering to strict health and safety standards
• Maintained secure storage of food supplies and equipment
• Maintained cleanliness and organisation of kitchen and service areas during busy periods

Grill Chef - Brewers Fayre

(2014-01 - 2022-01)

• Prepared and cooked a high volume of grill and main menu dishes to company standards, maintaining consistency and quality during busy service periods
• Worked efficiently in a fast‑paced kitchen environment, meeting service times while ensuring excellent food presentation
• Maintained high standards of food hygiene, health & safety, and cleanliness in line with company policies and EHO requirements
• Demonstrated reliability and flexibility, covering shifts and supporting wider kitchen operations as required

Kitchen Cook - Elior

(2013-01 - 2014-01)

• Managed large-scale catering operations with attention to safety protocols
• Worked independently, demonstrating reliability and accountability
• Prepared and cooked meals to agreed specifications while maintaining high quality standards
• Adhered to food hygiene, health and safety regulations in a fast‑paced kitchen environment
• Supported stock control, including food rotation, portion control, and minimising waste

Chef / Cook - Lampwick Care

(2007-01 - 2011-01)

• Planned and prepared nutritious, home‑cooked meals for vulnerable residents, adhering to individual dietary needs, allergies, and medical requirements
• Ensured full compliance with food safety regulations, including safe food handling, storage, and temperature control
• Maintained high standards of cleanliness and hygiene
• Supported safeguarding policies by working sensitively with vulnerable individuals

Grill Chef - Old Walnut Pub

(2006-01 - 2007-01)

• Cooked and delivered grilled and main dishes to required standards
• Worked effectively under pressure in a busy kitchen
• Followed strict food safety, hygiene and cleanliness procedures
• Controlled stock and inventory securely to prevent loss or misuse
• Supported team operations in a fast-paced environment

Security Officer - C2C Rail

(2001-01 - 2006-01)

• Patrolled trains, stations, and platforms to ensure passenger safety
• Responded to incidents, disturbances, and emergencies in line with protocols
• Provided a visible presence to deter anti‑social behaviour, fare evasion, and criminal activity
• Assisted passengers with safety queries, directions, and general support
• Liaised with British Transport Police and station staff when incidents required escalation
• Completed incident reports and maintained accurate security logs and documentation
• Supported crowd control during peak travel times and special events
• Worked flexibly across Essex and London locations to meet operational demands
• Adhered to health and safety regulations, ensuring safe working environments for all

Certification - SIA Badge, CCTV Surveillance and First Aid - South Essex College (2025-01 - 2025-01)

City & Guilds Level 2 - Hospitality

GCSEs - Food & Hospitality Level 3