Michal Jaros

Enthusiastic and pragmatic professional with a strong track record of thriving in high-pressure environments. Skilled at making clear decisions, while consistently finding practical solutions. Independent self-starter and dependable team player, driven to deliver results and exceed expectations.

Facilities Manager - JLL C/O British Council - Exchange Tower, 9th Floor, 19 Canning Street, Edinburgh, EH3 8EG

(2024-10 - 2025-10)

• Strategic planning and operational management
• Preventive and reactive maintenance
• Space planning and resource allocation
• Health, safety and compliance management
• Risk Assessment and emergency response
• Strong decision making under pressure
• Leadership and team coordination
• Communication between JLL, British Council and Building Management
• Problem solving and process improvement

Front Office Manager - Frasers Suites Edinburgh - 12-26 St Giles Street, Edinburgh, EH1 1PT

(2023-08 - 2024-01)

• Supporting, training and managing front office team
• Ensuring that all customer-related tasks are handled accurately and on time to improve the business
• Handling customer complaints and requests
• Scheduling staff shifts
• Managing HR-related tasks

Project Manager / Helpdesk Manager - The Scottish Government C/O Pertemps Edinburgh - Silvan House, 231 Corstorphine Rd, EH12 7AT / Saughton House, Broomhouse Drive, EH11 3XD

(2022-04 - 2023-08)

• Being in change of "WFH" equipment returns or requirements project
• Finalising end of the month report for facilities services departments (regarding postal charges within the organisation)
• Preparing all required reports regarding the efficiency of the last month within the dept
• Mail Management
• Booking Conferences Rooms for Politician Events
• Taking courier requests within the Government
• Attending monthly Managers Meetings
• Answering phones and emails

Customer Service Manager - Ladbrokes - 10-12 Polton street, EH19 3HA

(2021-09 - 2022-04)

Building Manager Assistant - Securigroup C/O Colliers International - Orchard Brae House 30 Queensferry Road, EH4 2HS

(2019-07 - 2020-10)

Head of Night Managers - Montpeliers Edinburgh Ltd. Tigerlily Edinburgh - 125 George Street, EH2 4JN

(2018-06 - 2019-03)

Receptionist / Night Porter - St. Christopher's Inn Hostel - 9-13 Market Street, EH1 1DE

(2017-07 - 2017-11)

Admin Assistant – Volunteering - Kidney Research UK - 15B High Street, EH22 1JB

(2017-03 - 2017-05)

General Manager Assistant - Margiotta Ltd. - Kirkbrae House, 43 Lasswade Road, EH16 6TD

(2016-09 - 2017-02)

Receptionist - Travelodge Edinburgh Airport - Ratho Park, Glasgow Road, Edinburgh EH28 8PP

(2016-07 - 2016-09)

Front Desk Assistant Supervisor - Dalhousie Castle - Bonnyrigg, Edinburgh EH19 3JB

(2015-07 - 2015-05)

Catering Assistant - Queen Margaret University - Queen Margaret Drive, Musselburgh, EH21 6UU

(2014-07 - 2015-06)

HNC - Administration and Business - Edinburgh College (2016-08 - 2018-06)

HNC - Sport and Fitness - Edinburgh College (2015-08 - 2016-06)

NC - Electrical Engineering - Edinburgh College (2011-08 - 2012-06)

Intermediates, Higher - English, Maths, Chemistry, Woodwork, Engineering Skills, Home Economic, Music - St.David's High School (2006-08 - 2011-06)

Primary School - Szkola Podstawowa nr 55 w Lodzi (2000-09 - 2006-06)