Police Constable at West Midlands Police (2018-09 – 2026-09)
- Prepared detailed reports relating to incidents, activities and investigations, maintaining accurate records for legal proceedings.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
- Used verbal, physical and situational techniques to reduce or de-escalate violence and manage challenging situations professionally.
- Provided advice, assistance and community service referrals to victims of crime and family members.
- Conducted thorough investigations, gathering evidence and interviewing witnesses to support effective case outcomes and prosecutions.
- Assessed risk and made critical decisions under pressure, prioritising public safety and officer welfare.
Gym Assistant & Personal Trainer at The Gym Ltd (2018-02 – 2018-08)
- Welcomed members, resolved queries and provided guidance on facilities to deliver a positive customer experience.
- Carried out routine gym checks, identifying cleanliness, equipment and security issues.
- Adhered consistently to health and safety requirements, prioritising customer welfare.
- Provided personal training, establishing client goals and creating fitness programmes to support their development.
Bar Supervisor at Old School House, Greene King (2017-10 – 2018-08)
- Supervised bar staff, allocated duties and supported efficient day-to-day service.
- Maintained a clean, organised and professional environment while responding quickly to customer needs.
- Kept stock organised and worked closely with colleagues to maintain service standards during busy periods.
Central Reservations Team at Mitchells & Butlers (2018-01 – 2018-03)
- Resolved customer enquiries and problems using clear communication and practical, step-by-step solutions.
- Demonstrated consistent hard work and dedication to achieving results and improving operations.
Sales Associate at H Samuel (2017-10 – 2018-01)
- Met sales targets through proactive promotion and high-quality customer service.
- Advised customers on product selection, identifying needs and providing relevant recommendations.
Business Development Manager at PlayFootball Birmingham (2014-12 – 2017-06)
- Managed a team of staff, allocating duties and supporting smooth day-to-day operations.
- Negotiated contracts with new clients, securing profitable deals and expanding the customer base.
- Managed escalated client enquiries professionally, maintaining trust and strong customer relationships.
- Optimised sales methods to acquire, develop and retain customers.
Crew Member at McDonald's (2012-11 – 2015-05)
- Delivered fast, accurate service and a positive customer experience in a busy environment.
- Collaborated effectively with colleagues to maintain smooth service during peak periods.
