Michel Duanpen

Motivated, reliable, and adaptable professional with experience in event hospitality, catering, customer service, and retail environments. Confident working in fast-paced and high-pressure settings while maintaining a calm, professional, and positive approach. Strong team player with excellent communication skills and a commitment to delivering high standards of customer service, health, hygiene, and safety.

Quick to learn new responsibilities and able to work effectively both independently and as part of a team.

Event Bar Staff at HAP Solutions Group (2025-06 – Present)

• Work across front and back-of-house bar operations at large-scale events, festivals, and live events.
• Serve drinks efficiently while maintaining excellent customer service in busy, high-pressure environments.
• Handle stock deliveries, including unloading, moving, and safely stacking crates and kegs.
• Maintain high standards of cleanliness and hygiene throughout the bar area.
• Sanitise work surfaces and equipment and support recycling and waste management.
• Assist with the setup, preparation, and pack-down of bar equipment and event areas.
• Work collaboratively with colleagues to ensure smooth and efficient event operations.

Catering Assistant at Global Hospitality Group (2024-06 – 2024-09)

• Supported chefs with food preparation and general kitchen duties.
• Served food and beverages to customers at events.
• Assisted with unloading deliveries, kitchen equipment, and supplies.
• Maintained clean and hygienic tables, kitchen areas, and service spaces.
• Managed water and coffee stations and ensured supplies were regularly replenished.
• Carried out kitchen porter duties, including washing equipment and maintaining clean floors and work areas.
• Worked effectively as part of a team during busy catering operations.

– Havering College (2019-09 – 2024-05)

– St. Martin's High School (2014-09 – 2019-05)