Michela Munns

Experienced and adaptable professional seeking a new commercial opportunity where I can combine my extensive account management background with the organisational, administrative and interpersonal skills developed within the education sector. I bring strong experience in customer relationship management, negotiation, data handling and operational support. Known for reliability, attention to detail and the ability to work independently or collaboratively, I am enthusiastic about learning new systems and contributing positively to a professional team environment.

Teaching Assistant - Wilstead Primary School

(2021-09)

• Qualified Level 5 Teaching Assistant supporting Year 5 pupils.
• Provide 1:1 support including medical and learning needs assistance.
• Deliver targeted intervention sessions to support pupil progress.
• Support teachers across multiple year groups as a general classroom TA.
• Maintain accurate pupil records and monitor progress data.
• Demonstrate strong organisation, adaptability and communication within a busy school environment.

Kitchen Assistant - Caterlink – Bromham & Wilstead Primary School

(2018-06 - 2021-09)

• Supported daily catering operations within a fast-paced school environment.
• Maintained hygiene, safety and food preparation standards.
• Worked efficiently within a team to meet strict service deadlines.

Internal Account Manager - Arrow Electronics (UK) Ltd

(2001-06 - 2016-06)

Role ended due to redundancy.

• Managed a portfolio of customer accounts within a high-volume sales environment.
• Prepared competitive quotations and processed customer orders.
• Negotiated annual contract pricing with suppliers and customers.
• Coordinated supply chain requirements and expedited shipments.
• Arranged supplier meetings and supported customer visits.
• Built long-term client relationships through proactive service delivery.
• Maintained accurate sales data and managed multiple deadlines effectively.

Level 5 Teaching Assistant Diploma - One Education Online Learning Platform (2021 - 2022)

BTEC National Diploma in Travel & Tourism - Travel & Tourism - Barnfield College, Luton (1996 - 1998)

GCSEs - John Bunyan Upper School, Bedford (1996)