Michelle Clark

Dedicated to maintaining high service and shop floor standards. Actions instructions quickly to meet team and customer needs. Adapts well to front- and back-of-house retail roles.Experienced in providing friendly and helpful customer service in retail environments. Known for maintaining tidy and organised shop displays, assisting with stock management, and supporting team members during busy periods. Enthusiastic about creating welcoming atmosphere for all customers.

Friendly Sales

Associate confident at managing sales in fast-paced retail environments. Excellent multitasker and team player with strong customer service focus. Consistently meets and exceeds sales quotas.

Hardworking Shop

Assistant

Volunteer Shop Assistant - charity shop

(2025-02)

• Kept shelves neat, clean and organised through visual merchandising.
• Rotated stock on shelves, reducing stock waste and minimising store losses.
• Assisted customers with wide selection of products and services.
• Replenished items and organised displays to keep stock looking professional.
• Monitored expiry dates of products, removing out-of-date items to uphold health standards.
• Processed transactions efficiently, including cash, credit card, and gift voucher payments.
• Assisted customers in locating products, offering recommendations based on specific needs.

PA/CARER - People Plus

(2014-10)

• Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
• Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
• Provided emotional support to clients through regular conversation and companionship.
• Assisted with daily hygiene requirements such as bathing, cleaning, showering and toileting.
• Prepared and cooked patient's food using ovens, fryers, microwaves and stoves.
• Performed domestic cleaning tasks, including vacuuming, mopping and washing.
• Provided personal care and support to elderly clients, promoting their independence and quality of life.
• Supported client mental health with reading, games and activities.
• Conducted regular household tasks, including cleaning, laundry, and shopping, ensuring a safe and hygienic living environment.
• Prepared nutritious meals tailored to clients' dietary requirements, supporting their health and dietary needs.
• Assisted clients with personal hygiene tasks, promoting dignity and respecting individual preferences.
• Delivered mobility support to clients, including hoists, wheelchairs and vehicle access aids.
• Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
• Maintained supply of healthy ingredients, snacks and meal options for clients.
• Responded promptly to emergency situations, applying first aid training and following emergency procedures.
• Accompanied clients to appointments and social outings, offering emotional support and companionship.
• Coordinated regular exercise for clients to support health and wellness goals.
• Applied first aid with precision, including bandages and ongoing wound care.
• Followed strict dietary requirements to support diverse nutritional needs and cultural backgrounds.

Health Care Assistant - ParkBeck car home

(2011-04 - 2014-10)

• Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
• Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
• Documented care provided, ensuring accurate and up-to-date records were kept.
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
• Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
• Helped patients with bathing, meal assistance, toileting and mobility support.
• Maintained clean and hygienic living environments, ensuring comfort and safety.
• Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
• Aided in bathing, dressing and general mobility.
• Engaged in respectful communication, respecting the dignity of those in care.
• Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
• Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
• Supported residents with mobility issues, using equipment safely to aid movement.
• Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
• Promoted and encouraged independence while assisting patients with daily routines.
• Managed challenging behaviour sensitively, adopting a person-centred approach.

Support Worker - Bishops Croft

(2007-02 - 2010-02)

• Woring in the home with others that have Prader-willi syndrome was a challanging role .
• meal supervisions at all times .
• Conducted daily activities and exercise sessions.
• Enhanced cleanliness standards.
• medication
• Maintained clean, safe working environments to eliminate accident risks.
• Managed complaints with calm, clear communication and problem-solving.

GCSEs - Robertsbridge community college, east sussex (2005 - 2005)