Michelle Dickson

Dependable candidate with experience in customer service, cleaning, catering support and childcare. Brings practical experience from shop, cleaning, kitchen and care-based roles, along with recent basic computer training. I have COSHH and Level 2 Food Hygiene Certificates. Looking to return to work in a hands-on support role where reliability, people-facing experience and day-to-day workplace support can be put to good use.

Career - Family Member

(2024-11 - 2025)

• Provided daily care and support to husband with health and personal care needs, promoting dignity, comfort, and independence.
• Assisted with personal care tasks, including washing, dressing, grooming, and mobility support.
• Managed medication schedules, monitored health conditions, and ensured treatment plans were followed.
• Prepared nutritious meals and supported dietary requirements.
• Accompanied and transported husband to medical appointments, hospital visits, and community activities.
• Maintained a safe, clean, and comfortable home environment through household management and domestic duties.
• Provided emotional support, companionship, and encouragement to maintain wellbeing and quality of life.
• Assisted with mobility, transfers, and the use of mobility aids where required.
• Communicated with healthcare professionals, carers, and support services to coordinate care needs.

Childcare Assistant - Shankill Centre

(2003-10 - 2004)

• Support the daily care, supervision, and wellbeing of children in a safe and nurturing environment.
• Assist in planning and delivering age-appropriate educational, creative, and recreational activities.
• Promote children's physical, emotional, social, and intellectual development through play and structured learning.
• Ensure children's health, safety, and welfare are maintained at all times in line with safeguarding policies and procedures.
• Help children develop independence, confidence, and positive behaviour through encouragement and guidance.
• Assist with meal times, snack preparation, and hygiene routines, including handwashing and toileting where appropriate.
• Observe and monitor children's progress, recording observations and reporting any concerns to senior staff.
• Maintain a clean, organised, and stimulating environment, ensuring toys and equipment are safe and suitable for use.

Carer - Family care

(1997 - 2003)

• Provided daily care and support to a family member, ensuring their comfort, wellbeing, and safety.
• Assisted with personal care tasks, including washing, dressing, grooming, and mobility support.
• Managed medication schedules and monitored health conditions, reporting any concerns to healthcare professionals.
• Prepared nutritious meals and assisted with feeding where required.
• Accompanied the individual to medical appointments, therapy sessions, and social activities.
• Maintained a clean, safe, and organised home environment.
• provided emotional support, companionship, and encouragement to promote independence and quality of life.
• Assisted with household tasks, including shopping, cleaning, laundry, and budgeting.

Catering Assistant - Joanmount Methodist Church

(1996-01 - 1997-01)

• Assisted with the preparation and cooking of meals, snacks, and refreshments for church events, community groups, and functions.
• Prepared ingredients, including washing, peeling, chopping, and measuring food items.
• Served food and beverages in a friendly and professional manner, ensuring excellent customer service.
• Maintained high standards of food hygiene and safety in accordance with health and safety regulations.
• Cleaned kitchen equipment, utensils, work surfaces, and dining areas before and after service.
• Assisted with stock control, including checking deliveries, rotating stock, and reporting shortages.
• Ensured food was stored correctly and safely to maintain quality and minimise waste.
• Supported the cook and kitchen team during busy service periods to ensure efficient meal production.
• Set up and cleared dining areas for meals, meetings, and community events.

Care Assistant - Phab

(1994-05 - 1995-12)

• Provided person-centred care and support to children and young adults with physical disabilities, promoting independence, dignity, and choice.
• Assisted with personal care needs, including toileting, in accordance with individual care plans.
• Supported individuals with mobility and physical activities, using specialist equipment and mobility aids where required.
• Encouraged participation in educational, recreational, social, and community activities to promote inclusion and confidence.
• Assisted with feeding, meal preparation, and meeting specific dietary requirements.
• Administered or supported medication in line with policies and care plans.

Basic computer course - Newcastle-under-Lyme Library (2006 - 2026)

National curriculum - Belfast Model School for Girls (1991 - 1995)