Michelle Ferguson
Administrator/Sales Support/Customer Service
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About
Experienced in financial services for over 2 decades as a sales support administrator, customer service, F2F and tele sales. Can do attitude and excellent work ethics. Good eye for detail and a logical thinker.
Proficient in Microsoft Office 365 and innovated to seek knowledge to provide customer satisfaction and share with my colleagues and team.
Empathetic, good listener and always prepared to exceed expectations to provide excellent customer service.
Experience
Sales Support/Administrator and Office Manager/PA mainly in financial services. arranging appointments, diary management and events coordinator. Training and recruitment of new staff.
Retail sales Experience with an electrical retailer & customer service experience within an outsourcing customer experience company Covering various contracts to meet the needs of their clients.
