Michelle Gould

Friendly, reliable, and customer-focused professional with over 20 years of experience in a fast-paced manufacturing environment. Skilled at working collaboratively, solving problems, communicating effectively, and consistently delivering high standards of quality and service. Recognised for being dependable, adaptable, and calm under pressure, with a strong work ethic and a willingness to learn.

Seeking to transition into a Customer Representative role with Nationwide, where I can provide outstanding customer service and build positive, lasting relationships with customers.

Production Operative - Airsprung Beds

(2002-10)

• Work collaboratively within a busy production team to consistently achieve daily production targets.
• Communicate effectively with colleagues across multiple departments.
• Operate production and sewing machinery while maintaining quality standards.
• Learn multiple roles to support business needs.
• Identify and help resolve production issues.
• Maintain excellent attendance and reliability.
• Follow strict health and safety procedures.

Lipson Community College (1990 - 1996)