Michelle J. Verona

Results-driven Human Resources Manager with over 10 years of experience managing HR operations in the UAE, specializing in strategic HR management, talent acquisition, employee relations, payroll and benefits, and compliance with UAE labor law and regulatory requirements. Experienced in building HR processes, systems, and organizational culture from the ground up in a startup environment. Skilled at aligning HR strategies with business objectives and managing multicultural teams.

Proficient in conducting HRD audits and implementing performance management processes to support a compliant, positive, and high-performing work environment.

Human Resources Manager - Dinar Exchange - Dubai, UAE

(2016-10 - 2026-03)

• Ensured 100% compliance with UAE Labor Law and Central Bank of the UAE regulations during internal and external audits
• Optimized sourcing and onboarding strategies, reducing recruitment cycle time by 30%
• Implemented employee engagement and retention initiatives, reducing turnover by 25%
• Supported business expansion by successfully hiring and integrating employees for new branches
• Communicated HR updates to ensure consistent policy application across the organization
• Managed full recruitment lifecycle, including sourcing, screening, onboarding, and employee training
• Oversaw PRO activities, including labor contracts with Ministry of Human Resources and Emiratisation, visa processing, medical, Emirates ID, establishment quota requirement, and coordination with DED, MOFA, Tawjeeh and Tasheel centers, etc.
• Developed and implemented HR strategies aligned with business objectives
• Managed annual HR budget in coordination with Finance, monitoring recruitment, training, and compensation costs
• Ensured compliance with UAE labor laws, including employee medical insurance and unemployment insurance schemes
• Designed succession planning initiatives to ensure continuity in key roles
• Administered payroll and ensured compliance with UAE regulations
• Developed and enforced HR policies in line with Central Bank of the UAE and UAE legal requirements
• Managed employee relations, resolving complex issues through structured investigations
• Led employee engagement, training, and retention initiatives
• Oversaw performance management processes to enhance employee productivity and engagement
• Provided HR insights and reports to senior leadership using KPIs and metrics
• Conducted exit interviews to identify trends and improve retention
• Coordinated pension contributions for UAE nationals with General Pension and Social Security Authority
• Lead Emiratization efforts by hiring and developing UAE Nationals, ensuring compliance with government regulations, and supporting programs like Nafis

Executive Office Administrative - Al Reef Trading - Deira, Dubai, UAE

(2014-07 - 2015-09)

• Maintained and organized confidential HR and administrative records, ensuring accuracy and data security
• Supervise daily office operations and administrative staff
• Coordinate between departments (HR, finance, sales, procurement, logistics)
• Support HR tasks such as attendance, onboarding, and employee records
• Managed employee and client inquiries across multiple channels, ensuring timely and professional resolution
• Assist PRO with visa processing, renewals, cancellations, and compliance tasks

HR cum Admin Officer - Anwar Cargo Shipping Company - Hamriya Port, Dubai

(2012-10 - 2013-11)

• Ensured 100% compliance with maritime certification requirements
• Managed crew planning and deployment to ensure all vessels were staffed with qualified, medically fit, and experienced seafarers
• Ensured all officers and crew held valid flag state certifications and statutory licenses, maintaining full compliance throughout employment
• Coordinated with Masters and Chief Engineers, providing comprehensive pre-joining briefings and ensuring adherence to sea time requirements
• Applied problem-solving and prioritization skills to manage operational challenges and meet strict deadlines
• Supported operational efficiency by handling additional responsibilities as required by management

HR Training Assistant / Assistant To Purchasing Vice President - Super Shopping Market Incorporation - Head Office, Manila, Philippines

(2007-06 - 2012-02)

• Supported HR training initiatives and employee development programs
• Provided high-level administrative support to senior management
• Managed scheduling, documentation, and communications
• Supported marketing leadership in executing campaigns, preparing reports, and tracking performance metrics
• Coordinated cross-functional teams including HR, marketing, vendors, and external partners
• Assisted in report preparation and coordination across departments

BBA - Human Resources Management - Lyceum of The Philippine University