Michelle Neil

I am hard working, reliable and a team player. I also work well independently and enjoy a challenge. I am very sociable and communicate easily, I use my initiative and think outside the box. I dont have experience in IT but I am a quick learner. I can lead or be led. I have previous experience in reception, sales, catering and bar work. I am a people person. Willing to relocate .

Assistant Cook - Caister infant school - Great Yarmouth

(2009-04)

Working with a team of kitchen staff to a high standard of cleanliness, food safety and health/hygiene while having set times for serving children their meals.

• Help prepare and cook the mains and desserts for 4 schools in our federation
• Calculate portion control to save on food waste
• Ensure children that have allergies have their meals prepared accordingly
• Organise other kitchen staff and schedules
• Perform food orders and stock takes

Bar Staff - Various bars, clubs

(1986-11)

Working in bars since the age of 18 (not continuously) in London and Norfolk with experience in dealing with the public and cash handling.

Telesales Executive - 3663 First For Food Service - London

(1992-06 - 2002-08)

Taking orders, upselling and promoting frozen food to new and old customers. Part of a team of 16 with own area in London called on scheduled basis. Had targets to hit which were achieved numerous times resulting in bonuses. Involved general office duties.

• Take orders from new and old customers
• Upsell and promote frozen food products
• Call on scheduled basis for customer orders
• Take incoming calls and answer enquiries
• Solve customer problems
• Advise customers on products
• Set up accounts for new customers
• Work in very busy office environment
• Achieve sales targets and bonuses
• Participate in team promotions

Receptionist/Administrator - Arcade motors ltd - London

(1990-06 - 1992-06)

Answering calls and transferring them to the appropriate department, greeting customers and dealing with their requests or appointments, typing out quotes for the salesman, letters for the managing director, keeping the reception clean and tidy.

Sales Order Clerk - Cope and timmins - London

(1988-01 - 1990-12)

Taking orders over the phone from old and new customers helping them choose items of soft furnishings and help with any queries or questions they had. General sales offices duties, processing invoices, credit notes, delivery schedules, filing, organising own work station as well as office and taking orders on the trades counter.

• Take orders over the phone from customers
• Help customers choose soft furnishings items
• Answer customer queries and questions
• Process invoices and credit notes
• Manage delivery schedules
• File and organise documents
• Organise own work station
• Organise office space
• Take orders on the trades counter
• Handle cash transactions