Michelle Reyes

Detail-oriented quality professional transitioning into Software Quality Assurance with 10+ years of experience in accuracy-critical, high-volume environments. Completed a formal QA Engineering program covering manual testing, test case design, defect lifecycle management, Selenium automation, and Agile/Scrum workflows. Seeking a Junior QA Engineer role to apply a strong quality mindset and structured testing skills to reliable software releases.

Image Technician at Kofile Technologies (2018-03 – Present)

• Performed quality validation and defect detection on high volumes of digital records, ensuring accuracy and completeness — directly analogous to software functional testing.
• Investigated and resolved data defects through structured root-cause analysis, mirroring software bug triage processes.
• Documented issues and escalated defects following structured quality workflows aligned with software bug reporting best practices.

Image Specialist at LexisNexis Reed Tech (2016-08 – 2017-08)

• Reviewed and validated large volumes of data to ensure accuracy and compliance with client specifications.
• Followed documented ISO procedures to ensure process consistency and audit readiness.

Alarm Monitoring Operator at Security Instrument Corp (2008-08 – 2016-08)

• Monitored live security system data for errors and irregular activity, ensuring accurate and timely responses under pressure.
• Documented incidents and system responses to support accountability and continuous quality tracking.

Quality Assurance Engineering Program in Quality Assurance – Ace IT Careers (2026-02)

Certificate in Medical Coding – U.S. Career Institute (2013)

Undergraduate Coursework – University of Delaware (1998 – 2000)