Midhun C S

Organized and motivated professional with experience across healthcare, human resources, and customer service. Known for delivering compassionate, high-quality support while building positive relationships with colleagues, clients, and patients. Brings strong communication, teamwork, time-management, and problem-solving skills, with the ability to remain calm and effective in fast-paced environments. Committed to contributing to organizational success and continuing professional development.

Domestic Assistant - Snowdrops House - Ware, Hertfordshire

(2024-03)

• Maintain clean, safe, and welcoming residents' rooms, bathrooms, corridors, lounges, dining areas, and staff spaces.
• Carry out daily cleaning duties, including dusting, vacuuming, mopping, sanitising, and polishing.
• Clean and disinfect high-touch surfaces in line with infection prevention and control procedures.
• Replenish toiletries, cleaning supplies, and other essential items; report low stock.
• Report maintenance problems, damaged equipment, spillages, or safety hazards promptly.
• Use cleaning products and equipment safely, following health and safety guidance.
• Work collaboratively with the care team to help provide a comfortable, hygienic environment for residents.

Healthcare Assistant - THE CHADWICK CAREHOME - Hoddesdon, Hertfordshire

(2023-06 - 2024-03)

• Provide compassionate personal care, including support with washing, dressing, toileting, mobility, eating, and drinking.
• Assist residents or patients to maintain dignity, independence, comfort, and wellbeing.
• Observe and report changes in physical health, behaviour, mood, or mobility to senior staff.
• Support safe moving and handling using appropriate equipment and agreed care plans.
• Assist with meals, encourage hydration, and record food and fluid intake when required.
• Take and record basic observations, such as temperature, pulse, respiration, blood pressure, and weight, where trained and authorised.
• Maintain accurate, confidential care records and complete documentation promptly.
• Follow infection prevention, safeguarding, health and safety, and confidentiality procedures.
• Provide companionship, reassurance, and emotional support to patients, residents, and families.
• Work closely with nurses, carers, and other healthcare professionals to deliver person-centred care.

Healthcare Assistant - CARE BY US - Hertford, Hertfordshire

(2022-12 - 2023-06)

• Provide compassionate personal care, including support with washing, dressing, toileting, mobility, eating, and drinking.
• Assist residents or patients to maintain dignity, independence, comfort, and wellbeing.
• Observe and report changes in physical health, behaviour, mood, or mobility to senior staff.
• Support safe moving and handling using appropriate equipment and agreed care plans.
• Assist with meals, encourage hydration, and record food and fluid intake when required.
• Take and record basic observations, such as temperature, pulse, respiration, blood pressure, and weight, where trained and authorised.
• Maintain accurate, confidential care records and complete documentation promptly.
• Follow infection prevention, safeguarding, medication, health and safety, and confidentiality procedures.

Senior Analyst (HRSS) - Wipro Ltd - Kakkanad, Kerala, India

(2016-04 - 2022-10)

• Managed salary and benefits administration for employees travelling to and working onsite in the United States.
• Updated employee salary information accurately in SAP, ensuring records were maintained in line with company policies.
• Supported the processing and coordination of onsite employee benefits, allowances, and related HR documentation.
• Worked with the Application Team to automate HR and payroll processes, improving accuracy and efficiency.
• Reviewed processes and suggested improvements to strengthen quality standards and compliance.
• Delivered accurate work under tight deadlines while consistently meeting assigned targets.
• Built effective working relationships with payroll, finance, HR, application support, and other internal departments.
• Adapted quickly to new technologies, systems, and changing business requirements.

Marketing and Sales Executive - Jewel Homes Pvt. Ltd. - Kochi, Kerala, India

(2015-02 - 2016-11)

• Promoted residential properties and provided professional support to prospective and existing customers.
• Conducted market research and customer visits to identify market requirements, customer preferences, and future property opportunities.
• Generated and maintained customer databases, followed up leads by telephone, and arranged customer meetings and site visits.
• Understood customer needs and provided accurate property, pricing, and service information to support sales decisions.
• Delivered efficient after-sales service, maintaining positive long-term relationships with customers.
• Supported the planning and delivery of property exhibitions, promotional events, and marketing activities.
• Identified target audiences and aligned promotional campaigns with relevant customer demographics.
• Contributed innovative ideas to increase sales, business growth, and profitability.
• Used digital marketing knowledge and computer skills to support marketing and customer engagement activities.
• Worked collaboratively with internal support departments to ensure a smooth customer experience.
• Maintained high standards of public relations, communication, quality, and professional conduct.
• Managed workload effectively under tight deadlines while working towards sales targets.

Master of Business Administration (MBA) - Marketing (HR) - MARIYAN ACADAMY

Bachelor of Science - MAR ATHANASIUS COLLEGE

Diploma - Hotel Management - FOOD CRAFT INSTITUTE

NVQ Level 2 - Hertford Regional College