Domestic Assistant - Snowdrops House - Ware, Hertfordshire
(2024-03)
- Maintain clean, safe, and welcoming residents' rooms, bathrooms, corridors, lounges, dining areas, and staff spaces.
- Carry out daily cleaning duties, including dusting, vacuuming, mopping, sanitising, and polishing.
- Clean and disinfect high-touch surfaces in line with infection prevention and control procedures.
- Replenish toiletries, cleaning supplies, and other essential items; report low stock.
- Report maintenance problems, damaged equipment, spillages, or safety hazards promptly.
- Use cleaning products and equipment safely, following health and safety guidance.
- Work collaboratively with the care team to help provide a comfortable, hygienic environment for residents.
Healthcare Assistant - THE CHADWICK CAREHOME - Hoddesdon, Hertfordshire
(2023-06 - 2024-03)
- Provide compassionate personal care, including support with washing, dressing, toileting, mobility, eating, and drinking.
- Assist residents or patients to maintain dignity, independence, comfort, and wellbeing.
- Observe and report changes in physical health, behaviour, mood, or mobility to senior staff.
- Support safe moving and handling using appropriate equipment and agreed care plans.
- Assist with meals, encourage hydration, and record food and fluid intake when required.
- Take and record basic observations, such as temperature, pulse, respiration, blood pressure, and weight, where trained and authorised.
- Maintain accurate, confidential care records and complete documentation promptly.
- Follow infection prevention, safeguarding, health and safety, and confidentiality procedures.
- Provide companionship, reassurance, and emotional support to patients, residents, and families.
- Work closely with nurses, carers, and other healthcare professionals to deliver person-centred care.
Healthcare Assistant - CARE BY US - Hertford, Hertfordshire
(2022-12 - 2023-06)
- Provide compassionate personal care, including support with washing, dressing, toileting, mobility, eating, and drinking.
- Assist residents or patients to maintain dignity, independence, comfort, and wellbeing.
- Observe and report changes in physical health, behaviour, mood, or mobility to senior staff.
- Support safe moving and handling using appropriate equipment and agreed care plans.
- Assist with meals, encourage hydration, and record food and fluid intake when required.
- Take and record basic observations, such as temperature, pulse, respiration, blood pressure, and weight, where trained and authorised.
- Maintain accurate, confidential care records and complete documentation promptly.
- Follow infection prevention, safeguarding, medication, health and safety, and confidentiality procedures.
Senior Analyst (HRSS) - Wipro Ltd - Kakkanad, Kerala, India
(2016-04 - 2022-10)
- Managed salary and benefits administration for employees travelling to and working onsite in the United States.
- Updated employee salary information accurately in SAP, ensuring records were maintained in line with company policies.
- Supported the processing and coordination of onsite employee benefits, allowances, and related HR documentation.
- Worked with the Application Team to automate HR and payroll processes, improving accuracy and efficiency.
- Reviewed processes and suggested improvements to strengthen quality standards and compliance.
- Delivered accurate work under tight deadlines while consistently meeting assigned targets.
- Built effective working relationships with payroll, finance, HR, application support, and other internal departments.
- Adapted quickly to new technologies, systems, and changing business requirements.
Marketing and Sales Executive - Jewel Homes Pvt. Ltd. - Kochi, Kerala, India
(2015-02 - 2016-11)
- Promoted residential properties and provided professional support to prospective and existing customers.
- Conducted market research and customer visits to identify market requirements, customer preferences, and future property opportunities.
- Generated and maintained customer databases, followed up leads by telephone, and arranged customer meetings and site visits.
- Understood customer needs and provided accurate property, pricing, and service information to support sales decisions.
- Delivered efficient after-sales service, maintaining positive long-term relationships with customers.
- Supported the planning and delivery of property exhibitions, promotional events, and marketing activities.
- Identified target audiences and aligned promotional campaigns with relevant customer demographics.
- Contributed innovative ideas to increase sales, business growth, and profitability.
- Used digital marketing knowledge and computer skills to support marketing and customer engagement activities.
- Worked collaboratively with internal support departments to ensure a smooth customer experience.
- Maintained high standards of public relations, communication, quality, and professional conduct.
- Managed workload effectively under tight deadlines while working towards sales targets.
