Project Manager, Global at Vantage Data Centres (2024-02 – 2026-03)
Lead critical enterprise transformation initiatives and Microsoft Platform ownership across EMEA, APAC and North America, delivering measurable business outcomes through strategic project recovery and process standardisation.
- Critical Project Turnaround: Rescued CFIUS Segmentation project from "Red" failing status to "Green" within two weeks through stakeholder alignment, structured governance and strategic cost reduction, transforming stakeholder perception from problematic to controlled delivery
- Enterprise Hardware Transformation: Directed $10M estate-wide hardware upgrade programme across global operations, delivering on-time completion whilst managing complex vendor relationships and minimising business disruption
- Global Process Transformation: Led Global Development Processes Improvement initiative standardising development functions across three regions, improving cross-regional collaboration and operational efficiency
- Platform Leadership: Oversee enterprise-wide Microsoft ecosystem including Azure DevOps, Power Platform, Microsoft 365, SharePoint and Power BI, ensuring strategic alignment across all business units
- PMO Establishment: Built department-wide PMO framework and governance structure across three continents, reducing project delays by 25% and delivery timelines by 20%
- Agile Transformation: Led organisation-wide Agile adoption delivering 30% faster project delivery and 45% improvement in deliverable predictability
- Executive Reporting: Developed C-Suite dashboards providing real-time portfolio visibility and enabling data-driven strategic decision-making
Head of PMO at QuantSpark (2023-04 – 2023-08)
Built PMO capability from inception whilst serving on Senior Leadership Team, reporting directly to CEO
- Strategic Leadership: Established comprehensive PMO framework and served on Senior Leadership Team, providing portfolio performance insights and strategic guidance directly to CEO across all business operations
- Revenue Impact: Designed and implemented project lifecycle framework improving revenue forecasting accuracy by 30% and overall project efficiency by 25%
- Risk Management: Created enterprise-wide risk assessment and mitigation system, standardising risk protocols across all client engagements and reducing project exposure
- Resource Optimisation: Developed utilisation model for 30+ consultants across multiple concurrent projects, improving billable utilisation rates by 25% and enhancing client delivery
- Executive Reporting: Implemented Master Summary Schedule providing real-time portfolio visibility to C-Suite, enabling strategic decision-making and resource allocation
- Capability Development: Established project management training programme and mentorship framework, improving delivery efficiency by 35% and increasing client satisfaction scores
Project/Product Manager at Lloyds Banking Group (2022-03 – 2023-04)
Delivered strategic portfolio management across 7 portfolios encompassing 35+ initiatives, managing customer-facing products serving 350,000+ users.
- Portfolio Strategy: Created and implemented comprehensive strategic roadmap across 7 portfolios and 35 initiatives, improving portfolio visibility and cross-initiative alignment
- Governance Excellence: Developed and executed governance protocols increasing organisational project maturity and standardisation across all business units
- Risk Leadership: Established RAID reporting framework and best practices across Support Portfolio, improving risk identification by 30% and stakeholder reporting accuracy
- Product Delivery: Managed customer-facing products throughout complete lifecycle from conception to market launch, delivering user experience improvements for 350,000+ customers
- Sustainability Innovation: Spearheaded corporate sustainability initiative resulting in strategic partnerships with three Refill Stores and group-wide staff discount programme
Programme Support LAMP Testing at DHSC (Loan from MCGA) (2017-11 – 2022-02)
- Orchestrated critical LAMP laboratory implementation across 6 NHS Trust sites covering 30+ hospitals and universities during national health emergency
- Managed programme delivering routine testing capacity for 25% of NHS workforce through innovative saliva-based technology
- Delivered all implementation sites ahead of schedule and under budget, reporting directly to Director of Programme and Chief Scientific Officer
Private Secretary at DHSC (Loan from MCGA) (2017-11 – 2022-02)
- Provided strategic counsel to Director of LAMP Testing on high-stakes policy implementation and cross-departmental initiatives
- Managed complex stakeholder relationships and orchestrated cross-government communication strategies
Policy Manager at Maritime and Coastguard Agency (2017-11 – 2022-02)
- Led development and implementation of Maritime Labour Convention policies, representing UK interests at international maritime conventions
- Chaired tripartite working group establishing new maritime employment standards affecting UK shipping industry
Team Leader at Home Office (2017-11 – 2022-02)
- Led and developed high-performing team of 10, achieving 65% improvement in departmental throughput whilst maintaining quality standards
- Implemented continuous improvement practices establishing new departmental efficiency benchmarks
- Created structured development pathway resulting in 4 team members securing promotions within 9 months
Assurance and Risk Support Officer at Home Office (2017-11 – 2022-02)
- Developed automation solutions reducing administrative workload by 20% and improving process efficiency
- Created comprehensive risk assessment frameworks enhancing stakeholder reporting accuracy and decision-making
Various progressive roles at Greater Manchester Shared Service (2016-09 – 2017-11)
- Spearheaded comprehensive digitisation programme reducing administrative workload by 90% through intelligent process automation
- Delivered modernisation strategy improving service delivery metrics and achieving measurable customer satisfaction improvements
- Implemented cost optimisation initiatives successfully returning business unit to profitability
- Enhanced customer experience achieving 100% positive feedback and reducing billing queries by 35%
Consultant / Advisor at Vierma (2026-02 – Present)
Strategic and commercial advisory support, contributing to growth strategy and operational planning.
- Attended and represented the business at international trade exhibitions, supporting sales activity, building client and supplier relationships, and strengthening the brand's presence in key markets
Consultant / Advisor at Born Again Boots (2023-02 – 2025-01)
- Led strategic business planning including P&L forecasting and long-term growth strategy development
- Established financial controls and reporting mechanisms optimising profitability and business performance
Consultant/Advisor at The Goalkeeping Network (2021-01 – Present)
- Developed company-wide strategic objectives and KPI framework supporting business growth
- Led strategic planning for new product launches, achieving consistent sell-out performance within hours of release
- Orchestrated corporate philanthropy initiatives enhancing brand positioning and community engagement
