Mila Sanghera

My name is Mila and I am a recent graduate from the University of Manchester with a degree in Social Anthropology. With over seven years of experience in hospitality and customer service, I have developed strong interpersonal and communication skills, making me adept at understanding diverse cultures and delivering exceptional service. My academic background and practical experience reflect her ability to connect with people, adapt to new environments, and thrive in dynamic, customer-focused roles.

Waitress (various roles)

• Various hospitality agency work; August 2023 – Present
  • Predominantly bar work and waitressing 
  • Working with a wide range of new people within diverse environments 
  • Knowledge of how to operate till systems and take payment with card readers
  • Ability to complete tasks that adhere to specific and unique standards
  • Table and glassware clearing 
  • Resetting tables 
• Côte Brasserie, Bath; January 2020 – August 2023
  • Similar to my aforementioned positions 
  • Expected to comply with specific company standards for service 
  • Expected to have in depth knowledge of products in order to sell them efficiently 
  • Ability to work well in close-knit team
  • Coffee training + knowledge of how to utilise a coffee machine 
• The Rye Bakery, Frome; November 2018 – December 2019
  • Similar to my aforementioned positions
  • Local and independent brand – able to build close relations within the community as well as gain knowledge about the artisanal products
  • Drinks preparation 
• The Thoughtful Bread Company, Bath; January 2017-2018
  • Similar to my aforementioned positions

Waitress work experience in Lille

• Worked as a waitress in a restaurant in Lille, France
• Expected to solely utilise the French language to communicate with both my colleagues and customers
• Ability to problem solve and operate within a fast-paced, unknown environment

Bachelors degree in Social Anthropology from the University of Manchester