Milena Almeida

My name is Milena, I am 29 years old and I can say I am a very determined and hard-working person. I have been working in the affiliate marketing industry since September 2020. During this time I promoted multiple products using paid traffic on social media and Microsoft Advertising. I practised my organisation skills, attention to detail and adaptability, as I started in affiliate marketing from scratch. My experiences before were in customer service and the financial market.

I am passionate about solving problems and I know the best ally for that is technology. I am looking for a new challenge to grow a career path through a reliable, committed attitude, and willingness to learn.

Affiliate Marketing, Clickbank

SEPTEMBER 2020 – APRIL 2023

Clickbank is an e-commerce platform that allows you to promote many digital and physical products.

• Developing online marketing campaigns and lead capture pages to promote multiple affiliate products to get leads and make online sales.
• Carry out paid traffic to make product sales through social media and

Microsoft Advertising.

Customer Service Analyst, Stone Payments Co - Rio de Janeiro, Brazil

JULY 2019 — MARCH 2020

Stone is a Brazilian fintech that provides means of payment through card machines that process transactions carried out by credit, debit, and voucher cards.

• Card machine order management and tracking of deliveries with customers.
• Acting in the resolution of customer questions about payment dates, missed payments, customers’ financial loans, due interest fees, etc.
• troubleshooting issues in payment transactions such as declined transactions, chargebacks, and card network faults.
• Performed customer service surveys to understand their needs and delivered actionable insights to drive forward the business.

Pricing Analyst Intern, ANBIMA (Brazilian Association of Financial and

Capital Market Entities) - Rio de Janeiro, Brazil

FEBRUARY 2016 - JANUARY 2018

Anbima is the Brazilian Association of Financial and Capital Markets Entities and it aims to represent, self-regulate, inform, and educate the secondary fixed-income market.

• Fixed income market monitoring – Government bonds and private securities

(debentures, securitized securities).

• Using advanced Excel spreadsheets and updating data for calculation of the prices of Government bonds and Debentures at the end of the day.
• Volatility analysis, payment flows, and calculation of prices and indices of

Government bonds and debentures for regulation of the secondary market.

Economist Intern, Banco do Brasil - Niterói, Brazil

FEBRUARY 2015 — FEBRUARY 2017

Banco do Brasil is a state-owned commercial bank of the Brazilian government.

• Registration of Judicial Deposits’ information, status, and payments using Excel and the Bank’s system.
• Informing the clients about their account balances and extracts from investment plans and the rates applied.

Retail Shop Assistant, Botswana - Niterói, Brazil

OCTOBER 2012 - MAY 2013

Botswana is a women’s fashion clothing store in Brazil.

• Assisting customers, offering the customer the whole product range, and making individual sales.
• Maintaining a clean shop floor.
• Unpacking and checking all new stock deliveries.

Bachelor of Economics, Faculty of Economics and Finance IBMEC - Rio de

Janeiro, Brazil

AUGUST 2013 - DECEMBER 2019