Milena

A hardworking, reliable, and motivated individual with excellent communication skills and a strong passion for working with people. I am confident when interacting with individuals of all ages and backgrounds, showing patience, empathy, and understanding. Whether working independently, within a team, or in a leadership role, I am highly adaptable and able to perform effectively under pressure.

I am a quick and enthusiastic learner who consistently looks for opportunities to expand my knowledge and develop new skills. With strong attention to detail, I approach every task with commitment, ensuring that all work is completed to the highest standard. I hold strong values of respect, integrity, and responsibility, always aiming to set a positive example for others while providing support where needed.

Crew Member at McDonald's (2024-09 – Present)

Currently employed at McDonald's, I am responsible for delivering excellent customer service in a fast-paced and high-pressure environment. My role includes preparing food to strict hygiene standards, handling orders efficiently, managing tills, and ensuring the restaurant is clean and welcoming. This experience has further developed my ability to multitask, work well under pressure, and maintain professionalism while meeting customer needs.

Casual Sales Assistant at Sports Direct (2024-07 – 2024-09)

• Assisted customers with product selection, providing excellent service and building strong product knowledge.
• Supported store operations, including stock replenishment, merchandising, and maintaining a clean retail environment.
• Handled cash transactions, refunds, and customer queries efficiently.
• Learned to adapt quickly to changing priorities while working in a dynamic retail environment.
• Key skills gained: customer service, teamwork, sales techniques, and problem-solving in a retail setting.

Assistant at Rhythmic Gymnastics School (2021-09 – 2023-12)

• Supported the coach in planning and running sessions for children aged 5–10.
• Acted as a role model, encouraging children to develop skills, confidence, and resilience.
• Ensured children's safety during training and performances, including equipment checks and wellbeing monitoring.
• Strengthened problem-solving and communication skills through assisting with lesson preparation and group management.

GCSE Qualifications – The Thetford Academy (2019-09 – 2024-06)

Alevels Qualifications- Abbeygate Sixth Form Colledge