George Clothing Team Leader at Asda Superstore (2024-11 – Present)
- Lead a team of 14 staff across the clothing department
- Managed rotas, performance reviews, and daily operations
- Trained new hires and mentored junior staff
- Delegated tasks and monitored team performance to meet targets
- Ensured compliance with health and safety regulations
- Resolved customer issues and escalated complex problems appropriately
- Motivated staff to maintain high standards of customer service and sales
George Clothing Colleague at Asda Superstore (2023-04 – 2024-10)
- Delivered excellent customer service and supported daily store operations
- Assisted with stock replenishment and merchandising
- Operated the till and handled customer transactions accurately
Hair Professional Apprenticeship at Kara's Hair and Beauty Salon (2022-07 – 2022-09)
- Assisted senior stylists with hair treatments and client consultations
- Learned and practiced hair cutting, colouring, and styling techniques
- Maintained salon cleanliness and prepared workstations
- Provided excellent customer service and built client relationships
Waitress at Fagins Gloucester (2022-05 – 2022-06)
- Greeted and served customers promptly and courteously
- Took and delivered food and drink orders accurately
- Maintained cleanliness and organization of dining area and service stations
- Assisted in setting up and clearing tables efficiently
- Responded to customer inquiries and resolved minor complaints professionally
- Collaborated with kitchen and bar staff to ensure timely service