Milly Phillips

Reliable and hardworking retail and warehouse professional with experience in customer service, stock handling, order picking, cash handling, and team support. Strong communication skills, excellent attention to detail, and a proven ability to work efficiently in fast-paced environments. Experienced in serving customers, processing transactions, meeting deadlines, and maintaining high standards of safety and organisation.

Sales Assistant - Screwfix

(2022-02)

• Serving customers and providing product advice.
• Processing transactions and handling payments accurately.
• Maintaining stock levels and ensuring store presentation standards.
• Supporting day-to-day store operations in a fast-paced retail environment.

Middle Carter

(2024-12 - 2026-02)

• Worked as part of a busy team environment.
• Supported daily operations while maintaining high standards of customer service and professionalism.
• Demonstrated reliability, time management, and strong communication skills.
• Adapted quickly to changing priorities and workload demands.

Picker - B&Q – Farnborough - Farnborough

(2021-05 - 2021-07)

• Printed labels, packaged orders, and loaded outbound shipments.
• Picked and scanned stock accurately using handheld scanners.
• Supported Click & Collect operations.
• Maintained a safe and organised working environment.
• Handled stock safely following manual handling procedures.

Customer Assistant - B&Q – Farnborough - Farnborough

(2021-04 - 2021-07)

• Delivered excellent customer service at checkout.
• Assisted customers with product enquiries and services.
• Processed cash and card payments accurately.
• Answered telephone enquiries and supported customer requests.

Barista - Starbucks – Camberley - Camberley

• Prepared drinks and served customers in a busy environment.
• Handled cash transactions and maintained cleanliness standards.
• Developed strong customer service and time-management skills.

Warehouse Picker & Packer – Farnborough - Farnborough

• Worked to deadlines in a fast-paced warehouse environment.
• Picked, packed, and prepared orders accurately.
• Consistently achieved productivity targets under pressure.

Team Coach - Rushmoor Community – Farnborough - Farnborough

(2020-02 - 2020-12)

• Coached and mentored children aged 6–11.
• Delivered training sessions and promoted safe exercise techniques.
• Encouraged teamwork, discipline, and personal development.

GCSEs - English and Business - Calthorpe Park School, Fleet (2020)

A Levels - Psychology, Law and Sport - Farnborough Sixth Form (2021)