Misbah Jan

Motivated and reliable Psychology graduate with a BSc (Hons) Psychology (2:1) and MSc Psychological Therapies (Merit), seeking to establish a long-term career within pharmacy as a Trainee Dispenser / Pharmacy Assistant.

Experience across pharmacy, healthcare and customer-facing environments has developed strong communication, teamwork and organisational skills, alongside an understanding of confidentiality, patient safety and professional conduct. Highly organised, attentive to detail and confident handling information accurately, with good IT and administrative skills and the ability to learn new systems quickly. Keen to undertake pharmacy-specific training and develop practical competence in prescription processing, dispensing, labelling, stock management and over-the-counter pharmacy services.

Pharmacy Work Experience - Lansdales Pharmacy

(2013-04 - 2013-04)

• Gained an introduction to the day-to-day operation of a community pharmacy and the role of the pharmacy team
• Observed how prescriptions were received, prepared and processed under the supervision of pharmacy staff
• Developed an understanding of the importance of accuracy, confidentiality and patient safety within a pharmacy environment
• Observed professional communication with patients and customers when responding to enquiries and providing pharmacy services
• Gained exposure to stock organisation, storage and general pharmacy procedures
• Developed awareness of the importance of referring medicine-related questions and concerns to appropriately qualified pharmacy professionals
• Demonstrated a professional, reliable and willing-to-learn approach throughout the placement

Mental Health Placement Student - The Huntercombe Hospital, Maidenhead - Maidenhead

(2023-02 - 2023-03)

Adolescent Inpatient CAMHS – Eating Disorders

• Gained practical experience within a professional inpatient healthcare environment supporting young people with complex needs
• Communicated sensitively and professionally with young people and members of the multidisciplinary healthcare team
• Maintained confidentiality and followed professional guidance, procedures and defined responsibilities within a clinical setting
• Developed strong attention to detail, observational and information-handling skills
• Supported therapeutic group activities alongside an Assistant Psychologist
• Developed awareness of safeguarding, risk management, professional boundaries and patient safety
• Recognised the importance of working within role limits and referring concerns or queries to appropriately qualified professionals

Team Member - Creams Dessert Parlour

(2018-10 - 2018-11)

• Provided friendly and professional customer service within a busy environment
• Responded to customer enquiries clearly and courteously and communicated effectively with colleagues
• Managed multiple tasks efficiently while maintaining attention to detail
• Followed workplace procedures consistently and remained calm and professional during busy periods

Work Experience - Barclays Bank PLC - High Wycombe

(2010-06 - 2010-06)

One-week placement

• Gained experience within a professional and customer-focused environment
• Observed the importance of confidentiality, accuracy and adherence to established procedures
• Developed confidence communicating with customers and colleagues and an understanding of professional workplace expectations

MSc - Psychological Therapies - Queen Mary University of London (2022 - 2023)

BSc (Hons) - Psychology - Anglia Ruskin University, Cambridge (2015 - 2020)

Further Education - The Henley College (2013 - 2015)

Secondary Education - Wycombe High School (2007 - 2013)