Miss Lamaui Lawrence

Motivated and adaptable professional with extensive experience in customer service, retail supervision, and health & social care. Strong leadership skills with a proven ability to motivate teams and manage operations efficiently. Excellent communication, organisational, and IT skills with the ability to learn new systems quickly.

Home Care Assistant

(2019-01 - 2026-12)

• Assisted clients with daily living activities, including dressing and grooming
• Prepared meals and provided companionship and emotional support
• Completed administrative reports and medication reminders
• Maintained light housekeeping such as washing, cleaning, and organisation
• Supported mobility and light exercise routines

Customer Service & Admin - Subway

(2018-09 - 2018-12)

• Handled cash and customer transactions
• Processed orders and maintained food service standards
• Completed administrative duties as required

Duty Manager / Supervisor - Iceland Foods Ltd

(2005-11 - 2014-07)

• Managed stationary orders and distribution of post
• Handled enquiries and provided excellent customer service
• Managed telephone operations, including routing calls and message handling
• Delivered hospitality services for internal and external visitors
• Served as Cash Office Manager
• Supervised cashier team and managed shift allocation
• Coordinated home delivery operations

Health & Social Care Training - Delta Nursing Agency Ltd (2015-07 - 2015-07)

North Downham Training Project (2005-01 - 2006-12)

Kirkdale Learning Centre – Sydenham (2003-01 - 2004-12)